Civilization 5 will not run Direct X 10/11 or AA

TheCrumbster

Chieftain
Joined
Sep 25, 2010
Messages
16
Title says it all. I cannot run the game with DirectX 10/11 or with AA with DirectX 9. Below is part of my DirectX diag. Any ideas?

BIOS: BIOS Date: 08/03/10 17:04:46 Ver: 08.00.14
Processor: AMD Phenom(tm) II X6 1055T Processor (6 CPUs), ~2.8GHz
Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
DirectX Version: DirectX 11

---------------
Display Devices
---------------
Card name: AMD Radeon HD 6800 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x6738)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6738&SUBSYS_20101787&REV_00
Display Memory: 2803 MB
Dedicated Memory: 1012 MB
Shared Memory: 1791 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: W2040
Monitor Id: GSM4EB2
Native Mode: 1600 x 900(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1083 (English)
Driver Version: 8.861.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 6/30/2011 23:50:14, 811008 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2478-11CF-0C70-1A00BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6738
SubSys ID: 0x20101787
Revision ID: 0x0000
Driver Strong Name: oem17.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:8.861.0.0:pci\ven_1002&dev_6738
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C

D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
 
Nevermind; problem fixed. I was able to fix the problem by right-clicking on the greyed out words for the option to launch the game in DirectX10/11 mode, then clicking 'Create DirectX 11' shortcut.
 
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