Dan,
Do you have any word on the problem with the SafeDisc problem and some cdrom drives? It is not always laptop systems, I have taken 5 or 6 calls from people that have fairly new brand name cdrom drives like Acer and such.
I know you're probably just as busy as me, but any help would be very appreciated on the front line.
There is also a new gamplay issue I just ran across where you cannot percision bomb with the f-15 or stealth bombers. I worked around this by having the customer hold down the 'P' key then clicking repeatedly on the target and it would bomb, otherwise it would just display an invalid icon over the city.
Just scrounging for help, it is really starting to get crazy on the phones and email over here!
Thank you for any help you can provide!
Do you have any word on the problem with the SafeDisc problem and some cdrom drives? It is not always laptop systems, I have taken 5 or 6 calls from people that have fairly new brand name cdrom drives like Acer and such.
I know you're probably just as busy as me, but any help would be very appreciated on the front line.
There is also a new gamplay issue I just ran across where you cannot percision bomb with the f-15 or stealth bombers. I worked around this by having the customer hold down the 'P' key then clicking repeatedly on the target and it would bomb, otherwise it would just display an invalid icon over the city.
Just scrounging for help, it is really starting to get crazy on the phones and email over here!
Thank you for any help you can provide!