Stop patronizing me. I shelled out $30 (on top of $50 for original civ 4 and $25 for the Guide = $105 + Tax) for a half-assed expansion that was missing something as simple as different city art for all cultural regions. So what happens, modders have to do your work for you.
I may no be a programmer, but I'm not a chef either and I get pissed when I pay good money for lousy food, so the same standard applies for games, because guess what? I use the same currency for consistently-great meal as I do for a product that was rushed, expensive, and quasi crap.
If you can't make computer games that actually meet users expectations, move your operations to foreign countries in which workers will do more with less pay, or switch to console games...oh wait...that's already happening.
And before I get another temper-tantrum as a response, my "selfishness" (read: reasonable expectations) is the result of a time where expansions changed the entire game from top-to-bottom and made their games even more addicting.
Comparisons-
Gold Standard: Age of Empires II - The Conquerers
Your Product: C&C Covert Operations