I have an Intel i7, 16GB RAM, Win7 64, Nvidia 560 w/ driver version 320.49. I have seen a lot of people with the Nvidia 560 have similar issues related to crashing. I have a bunch of other games that work fine. No other game has crashed on me in the last week and a half outside of Civ V. I don't know what to do to fix it.
The game will crash in full-screen mode and windowed mode, 2 minutes into a game or 20 minutes, during my turn or the computers turn. I can't really isolate the issue.
I've updated my drivers, I've checked the validity of the game, I've removed a windows update that possibly caused the issue, I've uninstalled/reinstalled the game/steam. I am not using any mods.
Can someone take a look at this diagnostic information and let me know if it tells you anything that could be the culprit. I would appreciate it greatly.
Here is my Steam - System Info and in the next post is my DXDiag
The game will crash in full-screen mode and windowed mode, 2 minutes into a game or 20 minutes, during my turn or the computers turn. I can't really isolate the issue.
I've updated my drivers, I've checked the validity of the game, I've removed a windows update that possibly caused the issue, I've uninstalled/reinstalled the game/steam. I am not using any mods.
Can someone take a look at this diagnostic information and let me know if it tells you anything that could be the culprit. I would appreciate it greatly.
Here is my Steam - System Info and in the next post is my DXDiag
Spoiler :
Processor Information:
Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x3a
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3510 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
Network Information:
Network Speed:
Operating System Version:
Windows 7 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 560
DirectX Driver Name: nvd3dum.dll
Driver Version: 9.18.13.2049
DirectX Driver Version: 9.18.13.2049
Driver Date: 21 June 2013
OpenGL Version: 4.3
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 560
VendorID: 0x10de
DeviceID: 0x1201
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3840 x 1080
Primary Display Size: 26.65" x 15.00" (30.55" diag)
67.7cm x 38.1cm (77.6cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: VE228-1 (NVIDIA High Definition
Memory:
RAM: 16331 Mb
Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 216436 Mb
Largest Free Hard Disk Block: 72799 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
Installed software:
µTorrent
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.03)
AI Suite II
aioscnnr
ASUS nVidia Driver
Attribute Changer 7.10b
Borderlands 2
C4USelfUpdater
CCleaner
center
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DisplayFusion 4.3
essentials
GeForce Experience NvStream Client Components
GNS3 0.8.3.1
Google Earth
Google Talk Plugin
Grand Theft Auto IV
Grand Theft Auto: Episodes from Liberty City
Hama Black Force Pad
Intel® Trusted Connect Service Client
Intel® Watchdog Timer Driver (Intel® WDT)
Intel(R) Management Engine Components
Intel(R) Network Connections 17.2.154.0
Intel(R) USB 3.0 eXtensible Host Controller Driver
Java 7 Update 40
Java Auto Updater
KeePass Password Safe 1.26
KeePass Password Safe 2.22
Kodak AIO Printer
KODAK AiO Software
Logitech Gaming Software
Logitech Gaming Software 8.40
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Games for Windows - LIVE
Microsoft Games for Windows - LIVE Redistributable
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
MotioninJoy Gamepad tool 0.7.1001
Mozilla Firefox 23.0.1 (x86 en-US)
Mozilla Maintenance Service
Notepad++
NVIDIA 3D Vision Controller Driver 320.49
NVIDIA 3D Vision Driver 320.49
NVIDIA Control Panel 320.49
NVIDIA GeForce Experience 1.6.1
NVIDIA Graphics Driver 320.49
NVIDIA HD Audio Driver 1.3.24.2
NVIDIA Install Application
NVIDIA PhysX
NVIDIA PhysX System Software 9.13.0604
NVIDIA Stereoscopic 3D Driver
NVIDIA Update 8.3.14
NVIDIA Update Components
NVIDIA Virtual Audio 1.2.5
ocr
OpenOffice.org 3.4.1
Oracle VM VirtualBox 4.2.4
PerformanceTest v7.0 (64-bit)
PowerISO
PreReq
PrimoPDF -- brought to you by Nitro PDF Software
PrintProjects
Private Internet Access Support Files
PuTTY version 0.62
Python 3.3.0 (64-bit)
Qualcomm Atheros WiFi Driver Installation
Saints Row IV
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Excel 2010 (KB2760597) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2794707) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760769) 32-Bit Edition
SHIELD Streaming
Sid Meier's Civilization V
Skype™ 6.2
Steam
System Requirements Lab Test
tools-linux
Torchlight II
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553157) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589370) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760758) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
VanDyke Software SecureCRT and SecureFX 7.0
Visual CertExam Suite
VLC media player 2.0.5
VMware Player
WD Link
Windows Live ID Sign-in Assistant
WinPcap 4.1.2
WinRAR 4.20 (64-bit)
Wireshark 1.6.8 (32-bit)
Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x3a
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3510 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
Network Information:
Network Speed:
Operating System Version:
Windows 7 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 560
DirectX Driver Name: nvd3dum.dll
Driver Version: 9.18.13.2049
DirectX Driver Version: 9.18.13.2049
Driver Date: 21 June 2013
OpenGL Version: 4.3
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 560
VendorID: 0x10de
DeviceID: 0x1201
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3840 x 1080
Primary Display Size: 26.65" x 15.00" (30.55" diag)
67.7cm x 38.1cm (77.6cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: VE228-1 (NVIDIA High Definition
Memory:
RAM: 16331 Mb
Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 216436 Mb
Largest Free Hard Disk Block: 72799 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
Installed software:
µTorrent
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.03)
AI Suite II
aioscnnr
ASUS nVidia Driver
Attribute Changer 7.10b
Borderlands 2
C4USelfUpdater
CCleaner
center
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DisplayFusion 4.3
essentials
GeForce Experience NvStream Client Components
GNS3 0.8.3.1
Google Earth
Google Talk Plugin
Grand Theft Auto IV
Grand Theft Auto: Episodes from Liberty City
Hama Black Force Pad
Intel® Trusted Connect Service Client
Intel® Watchdog Timer Driver (Intel® WDT)
Intel(R) Management Engine Components
Intel(R) Network Connections 17.2.154.0
Intel(R) USB 3.0 eXtensible Host Controller Driver
Java 7 Update 40
Java Auto Updater
KeePass Password Safe 1.26
KeePass Password Safe 2.22
Kodak AIO Printer
KODAK AiO Software
Logitech Gaming Software
Logitech Gaming Software 8.40
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Games for Windows - LIVE
Microsoft Games for Windows - LIVE Redistributable
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
MotioninJoy Gamepad tool 0.7.1001
Mozilla Firefox 23.0.1 (x86 en-US)
Mozilla Maintenance Service
Notepad++
NVIDIA 3D Vision Controller Driver 320.49
NVIDIA 3D Vision Driver 320.49
NVIDIA Control Panel 320.49
NVIDIA GeForce Experience 1.6.1
NVIDIA Graphics Driver 320.49
NVIDIA HD Audio Driver 1.3.24.2
NVIDIA Install Application
NVIDIA PhysX
NVIDIA PhysX System Software 9.13.0604
NVIDIA Stereoscopic 3D Driver
NVIDIA Update 8.3.14
NVIDIA Update Components
NVIDIA Virtual Audio 1.2.5
ocr
OpenOffice.org 3.4.1
Oracle VM VirtualBox 4.2.4
PerformanceTest v7.0 (64-bit)
PowerISO
PreReq
PrimoPDF -- brought to you by Nitro PDF Software
PrintProjects
Private Internet Access Support Files
PuTTY version 0.62
Python 3.3.0 (64-bit)
Qualcomm Atheros WiFi Driver Installation
Saints Row IV
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Excel 2010 (KB2760597) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2794707) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760769) 32-Bit Edition
SHIELD Streaming
Sid Meier's Civilization V
Skype™ 6.2
Steam
System Requirements Lab Test
tools-linux
Torchlight II
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553157) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589370) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760758) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
VanDyke Software SecureCRT and SecureFX 7.0
Visual CertExam Suite
VLC media player 2.0.5
VMware Player
WD Link
Windows Live ID Sign-in Assistant
WinPcap 4.1.2
WinRAR 4.20 (64-bit)
Wireshark 1.6.8 (32-bit)