Problem starting the game

[jwbxx]

G4ti4200
1 gig ram
2.4 gig amd

I installed the game correctly. So when I try to start the game it shows the civ loading screen, but I'm still on the desktop. Then I get a windows error and then it doesn't load at all. I meet the system requirements I dont know whats wrong. I've reinstalled the game twice.

 

[sgtcasey]

G4ti4200
1 gig ram
2.4 gig amd

I installed the game correctly. So when I try to start the game it shows the civ loading screen, but I'm still on the desktop. Then I get a windows error and then it doesn't load at all. I meet the system requirements I dont know whats wrong. I've reinstalled the game twice.

What does the error message say?

Dave

 

[jwbxx]

Civ 5 has encountered a problem and needs to close. Then some other crap I cant copy and paste.

 

[sgtcasey]

Civ 5 has encountered a problem and needs to close. Then some other crap I cant copy and paste.

Civ 5? It's probably just because it's a beta version.

Post your dxdiag information per these instructions:

Click on Start
Click on Run
Type in 'dxdiag' (without the single quotes) and press ENTER

At the bottom of the dxdiag window you will see a button labeled Save All Information. Click this button and save the information to your desktop.

Next, open up the text file you just saved using Notepad, click Edit on the menu bar at the top, click on Select All, then click Edit again, and click Copy.

Then just paste all of the information in a post in this thread.

Dave

 

[jwbxx]

Time of this report: 10/28/2005, 13:00:35
Machine name: JOR-B09E3628A5C
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer INC.
System Model: A7N8X
BIOS: Ver 1.65
Processor: AMD Athlon(tm) XP 2400+, MMX, 3DNow, ~2.0GHz
Memory: 1024MB RAM
Page File: 251MB used, 2210MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce4 Ti 4200 with AGP8X
Manufacturer: NVIDIA
Chip type: GeForce4 Ti 4200 with AGP8X
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0281&SUBSYS_807B1043&REV_A1
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (32 bit) (100Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8185 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/10/2005 21:49:00, 3921024 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 10/10/2005 21:49:00, 3530432 bytes
Device Identifier: {D7B71E3E-41C1-11CF-0A6C-71A000C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0281
SubSys ID: 0x807B1043
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: NVIDIA(R) nForce(TM) Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: NFORCE_VAD
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: nvapu.sys
Driver Version: 6.14.0442.0030 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/25/2004 12:58:04, 396032 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 200, 100000
Static/Strm HW Mix Bufs: 36, 34
Static/Strm HW 3D Bufs: 32, 32
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: NVIDIA(R) nForce(TM) Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: nvapu.sys
Driver Version: 6.14.0442.0030 (English)
Driver Attributes: Final Retail
Date and Size: 5/25/2004 12:58:04, 396032 bytes
Cap Flags: 0x41
Format Flags: 0xCC0

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
MPU-401, Hardware (Kernel Mode), Input, No DLS, External
MPU-401, Hardware (Kernel Mode), Output, No DLS, External
NVIDIA(R) nForce(TM) Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
MPU-401 [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
MPU-401 [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x10DE, 0x0067
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/3/2004 21:08:44, 57600 bytes
| Driver: usbd.sys, 8/23/2001 05:00:00, 4736 bytes

----------------
Gameport Devices
----------------
+ PCI bus
| Matching Device ID: *pnp0a03
| Service: pci
| Driver: pci.sys, 8/3/2004 21:07:48, 68224 bytes
|
+-+ Standard Game Port
| | Matching Device ID: *pnpb02f
| | Service: gameenum
| | Driver: gameenum.sys, 8/3/2004 16:08:22, 10624 bytes

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 8/3/2004 21:14:38, 52736 bytes
| Driver: kbdclass.sys, 8/3/2004 20:58:34, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/3/2004 22:01:08, 40840 bytes
| Driver: kbdclass.sys, 8/3/2004 20:58:34, 24576 bytes
|
+ Logitech USB WheelMouse
| Vendor/Product ID: 0x046D, 0xC00C
| Matching Device ID: hid\vid_046d&pid_c00c
| Service: mouhid
| Driver: mouclass.sys, 8/3/2004 23:05:44, 23040 bytes
| Driver: mouhid.sys, 8/23/2001 05:00:00, 12160 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/3/2004 22:01:08, 40840 bytes
| Driver: mouclass.sys, 8/3/2004 23:05:44, 23040 bytes

 

[sgtcasey]

That was only part of the dxdiag, but the important stuff looked okay. If I were you I would try reinstalling the game.

Something else you should be doing is heading to Windows Update on a regular basis (I'd say once a week... or even every couple of weeks) to grab any new critical updates that are out.

You should also be scanning for spyware/adware weekly. Running your anti-virus program scan wouldn't hurt either. Make sure these programs are updated.

I also like to use a registry cleaner weekly as well.

Dave

 

[Kakalamaka]

Yes i have the same problem. When i start exe file i get same error that the program could not be run bla bla bla.... Dont know what to do anymore

 

[Ne0phyte]

Refer to:

http://forums.civfanatics.com/showthread.php?t=134106

 

[jwbxx]

Damn i tired all of that and it is still not working. I guess a lot of other people are having the same problem.

 

[Captdim]

Unfortunately you are right

 

[Kakalamaka]

We just have to wait NOCD crack. This is seriously ******ed. I have original game and i have to wait for crack

 

[thasan]

lol@kakalamaka...
crack??? isnt it funny? but yes, it IS seriously ******ed...and shows us how incompetent and narrow was the so called *testing*
i feel sorry for my favorite game and firaxis