Reporting Bugs

ainwood

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No game is without flaws. Hopefully there aren't many, but if we find some, they can be fixed much faster with some good bug reporting. To help with this, please do the following:

  1. Do a search first. If someone else has reported the bug you have found already, then please post in that thread instead of creating a new one.
  2. Be thorough with your descriptions. If you played the turn in a certain order and it caused a crash, try to note what exactly you did. A lot of times this isn't important, but for the few times it is having the exact order can be critical to reproducing an issue.
  3. Where possible, try to reproduce the bug. If you can do that, then post the details of what you did and what needs to be done to reproduce it. Add [reproducible] to the thread title.
  4. Try to post saves from BEFORE a bug manifests itself. Also ties into point #1. If we have a save where a bug occurs 100% that's the ideal situation. Most of the time spent "fixing bugs" actually involves trying to find out WHY a problem is happening, while the fix itself takes only a minute or two. Often times a save from after a problem has occurred is little help in determining what CAUSED the problem to begin with.
  5. Post what happened against what you expected to happen.

And finally, please be civil. We realize that bugs can in some cases ruin your gaming experience, but that is no excuse to be rude.


NOTE: I am not in the beta. I do not know if this has save files or what it has, so if these instructions aren't applicable or can't be followed exactly, then please forgive me.
 
Yeah, this game has no save mechanism, nor is there a turn-counter. So point 4 is sort of moot.

And this is a flash-based browser game. I'd think that it's important for people to note which version of Flash they have installed, which browser they're running, and perhaps which OS.

Do we know if 2K / Firaxsis will pay attention to this subforum?

I've been posting in the official 2K CivWorld Forum as well as here.
http://forums.2kgames.com/forumdisplay.php?94-Civilization-World
 
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