I have fixed the problem. I Googled the DLL file showed in the Fault Module. It turned out the DLL is used by Razer Synapse. I disabled the Data Tracking option and the game no longer crashes.
The game starts fine with the intro but when the main menu is supposed to load the screen turns black and then "civ 5 has stopped working" pops up. It loads fine on DirectX 9 but i dont want to play with ♥♥♥♥ graphics. I could play the game a few months ago, and i just installed it again. I've tried verifying the game several times with no errors.
Problem signature:
Problem Event Name: APPCRASH
Application Name: CivilizationV_DX11.exe
Application Version: 1.0.3.279
Application Timestamp: 546cd0a8
Fault Module Name: rzdspsrv.dll
Fault Module Version: 1.0.12.5149
Fault Module Timestamp: 54f60236
Exception Code: c0000005
Exception Offset: 0000900f
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1053
Additional Information 1: e804
Additional Information 2: e804f2bfaaa701a1d03d8d5083a846ce
Additional Information 3: 6fbe
Additional Information 4: 6fbee15edd6a750b577029f3daebbbb1
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http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
The game starts fine with the intro but when the main menu is supposed to load the screen turns black and then "civ 5 has stopped working" pops up. It loads fine on DirectX 9 but i dont want to play with ♥♥♥♥ graphics. I could play the game a few months ago, and i just installed it again. I've tried verifying the game several times with no errors.
Problem signature:
Problem Event Name: APPCRASH
Application Name: CivilizationV_DX11.exe
Application Version: 1.0.3.279
Application Timestamp: 546cd0a8
Fault Module Name: rzdspsrv.dll
Fault Module Version: 1.0.12.5149
Fault Module Timestamp: 54f60236
Exception Code: c0000005
Exception Offset: 0000900f
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1053
Additional Information 1: e804
Additional Information 2: e804f2bfaaa701a1d03d8d5083a846ce
Additional Information 3: 6fbe
Additional Information 4: 6fbee15edd6a750b577029f3daebbbb1
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
