CTD during load

[largedarryl]

So ever since my Civ V updated to 1.0.0.17, my ability to load or start a new game is nearly zero. A majority (I would say ~99% of new games) crash during the narration of the window, it seems to crash just before the loading bar switches to say "begin now" (or whatever it says). Loading save games happens to be the same way (without the spoken text).

I didn't have a single problem starting a Civ game before, but ever since it updated to 1.0.0.17 it has been very flaky. I don't think it matters, but starting consistency is better with Russia than anyone else (may just be coincidence).

I originally thought it was changing in map size setting, but after some testing, the map size didn't affect the start anymore.

I don't think its a system problem, but here are my specs:

AMD 9550 quad core
Nvidia GTX260
2GB of RAM
Windows XP 32 bit SP3

 

[largedarryl]

Here is an attached save file where I cannot seem to load, does anybody else have problems loading this save file?

 

[The_J]

Moderator Action: Moved to bug reports.

 

[BearMan]

Confirmed. CTD when starting up a game from main menu, kinda always for me.
(also have a hard time skipping the intro, need to press enter several times?)


------------------
System Information
------------------

Spoiler :

Time of this report: 9/28/2010, 21:18:25
Machine name: BEARMANS
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100427-1636)
Language: Swedish (Regional Setting: Swedish)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: P55A-UD3
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs)
Memory: 3580MB RAM
Page File: 1010MB used, 4451MB available
Windows Dir: F:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 5700 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x68B8)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68B8&SUBSYS_22881787&REV_00
Display Memory: 1024.0 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor: Plug and Play-bildskärm
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.7101 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 7/7/2010 03:47:56, 299520 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: Saknas
Mini VDD: ati2mtag.sys
Mini VDD Date: 7/7/2010 04:27:52, 5069312 bytes
Device Identifier: {D7B71EE2-2BF8-11CF-8A6F-8202A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x68B8
SubSys ID: 0x22881787
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Realtek HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458A002&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RtkHDAud.sys
Driver Version: 5.10.0000.5943 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 9/22/2009 15:07:12, 5915136 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Description: ATI HD Audio rear output
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: AtiHdmi.sys
Driver Version: 5.00.50000.0017 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/19/2009 14:05:56, 100368 bytes
Other Files:
Driver Provider: ATI
HW Accel Level: Full
Cap Flags: 0xB5B
Min/Max Sample Rate: 32000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: Realtek HD Audio Input
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RtkHDAud.sys
Driver Version: 5.10.0000.5943 (English)
Driver Attributes: Final Retail
Date and Size: 9/22/2009 15:07:12, 5915136 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

Description: Realtek HD Digital input
Default Sound Capture: No
Default Voice Capture: No
Driver Name: RtkHDAud.sys
Driver Version: 5.10.0000.5943 (English)
Driver Attributes: Final Retail
Date and Size: 9/22/2009 15:07:12, 5915136 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

-----------
DirectMusic
-----------
DLS Path: F:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Microsoft MIDI Mapper [Emulerat], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulerat], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run

 

[lobster]

I have the same problem after updating Civ V, but I only have problem reloading, loading for the first time after starting up the game is fine.

 

[BearMan]

ive solved my problem.. i think : as long as i watch the whole intro without trying to skip it, the game also works.....

 

[Hornet07]

Same problem, I did watch the whole intro movie on my second and third attempt to load my game save and still it crashes.

 

[Petek]

Here is an attached save file where I cannot seem to load, does anybody else have problems loading this save file?

The save file loads for me and I can advance to the next turn. I have similar specs (dual core intel CPU, Nvidia 8600GT, Win XP SP3, 2GB RAM). I suggest that you make sure that your Nvidia drivers are current. There are reports that the Nvidia beta drivers fix some problems. If still no joy, please post your DxDiag.txt file. Thanks!

 

[Zuul]

Every 4th load or so crash my game.