Recent content by erock

after much frustration... and another four emails with TryMedia (EBGames)... the solution is.... TryMedia gave me a refund for my 6+ month old version of vanilla Civ4 that I had bought/downloaded from them. Went out to BB today about vanilla Civ4 on CD. Installed both vanilla and...

Info from the last few days... * Escalated three times at 2K support. Still no callback or answer. * Sent email to EBGames corporate who just told me that they cannot do anything about it as it is "Trymedia's problem" * Frustration level: high

I have tried what MakaveliTheDon has suggested and the additional registry key does not seem to help -- at least for me...

I am in disbelief about it and I am still going to follow through with 2K support. It would be helpful if anyone else in the same boat spoke up... They are using a "role account" for support requests, so that all I have is: supportgs@trymedia.com

Could be true... I sent a note to EBGames/Trymedia support and this was their reply: "Hello, Thank you for your inquiry. Due to our ActiveMARK technology, retail expansion packs (CD version) are not compatible with our download versions of the products. Kind regards, Patrick...

Just got off the phone with 2K support... (I know, I know...) The person I spoke with (btw, this was my 5th followup call....) indicated that Warlords on CD will *not* work with a downloaded version (I bought mine from EBGames) of Civ4. She escalated the incident -- again -- and I am...

I am having (I think) the exact same issue as well. Vanilla Civ4 was purchased/downloaded from EBGames. Warlords purchased on CD from amazon.com Warlords crashes before it gets to the main screen. Called 2K support... They have no idea. Anyone found a fix...

I am having the exact same issue as well. Vanilla Civ4 was purchased/downloaded from EBGames. Warlords purchased on CD from amazon.com Warlords crashes before Called 2K support... They have no idea. Anyone found a fix? +++++++++++++++++++++++++ init.log [1445.734] DBG...