Recent content by ferronster

Thanks Jolly! A similar solution worked for me as well. I'll describe it below for everyone else but, given that I'm not much of a techie, I'd probably recommend Jolly's solution. 1) I completely uninstalled Civ 5 in Steam. 2) I deleted all associated files on my Mac. 3) I uninstalled Steam...

Thanks Jolly, I'll try that. I just received my second response from Steam and they explained to me how to open a scenario and where to find the new civilizations in a game start up. I don't know if it's that support doesn't bother to actually read the emails or whether they don't have a...

I guess I shouldn't be shocked that this all stems from Steam. They'll have to sort this out soon or start issuing refunds. I have been going back and forth with Aspyr through their email support but they seem to be giving me that same fixes I have tried above (verify game content; update steam).

I hope Steam is more helpful to you than they were to me. I just received a two sentence response that my pre-purchase was successful and the title will download when it becomes available. Apparently they couldn't be bothered to actually read my question in the two days they took to respond.

I pre-purchased the BNW expansion about a month ago on Steam and I have confirmed my payment was accepted, I have the North American license in my account, and the release date for my region (US) was yesterday. I have tried to download the game but I am running into the following scenario: BNW...