I'd like that too. But they say exactly the opposite - see Jon Shafer's interview in the most recent Game Informer magazine. The interviewer repeatedly asks him about the state of the game on release, the problems with the AI, the blowback from players over the changes, and Jon just answers with blithe, vague corporate nonsense that doesn't even acknowledge any problems.
He and Firaxis would save a lot of face with me if they'd come out and say "We understand why a lot of you were disappointed in the Civ5 release, and we're working hard to improve the game further and address the issues that you guys - our customers and longtime fans - are encountering in the game. We think Civ 5 is a great addition to the franchise and we're really excited to have so many people playing it, and we appreciate the feedback you've provided us so far."
You don't even have to apologize, but something more than this head-in-the-sand attitude could go a long way toward at least letting people know you're aware of the problems. (And obviously they are - you don't have two major patches within 3 months if you shipped your product in a completed state.)