martin_chan
Chieftain
- Joined
- Sep 2, 2007
- Messages
- 11
Spoiler image :

there are still some xml error in the game,
what can i do?
Welcome (back) to the posting side
Moderator Action: I put your image in spoiler tags - it is quite large. Also moved to Tech Support
is this the us or eu version of the game?
what operating system is this?
The way to tell which version of Complete you have: The US version of Complete includes Colonization, the European version does not include Colonization.
did you run the installer with admin rights?
did you run the patch with admin rights?
i.e. did you right click on the setup.exe on the disc / right click on the patch .exe and choose run as administrator?
admin rights are really important - especially on vista/7 where just using an admin account does not necessarily mean a program has admin rights. This is actually a good thing - but many programs, especially those written for win XP do often require admin rights for installation.
Try the following:
right click on the shortcut you use to start the game - and choose run as administrator.
if that works, great, if it does not:
uninstall the game
restart the computer
install the game - do not use the autoplay feature, but go to the disc, open it in windows explorer and look for setup.exe - right click on it and choose run as administrator
check if it works
download the 3.17 patch from here - if it is a zip file unzip it
right click on the patch .exe and choose run as administrator
check if the game works
download the 3.19 patch from here - if it is a zip file unzip it
right click on the patch .exe and choose run as administrator
check if the game works
just some explanation: Civ Complete (EU version) is patched to date for the Civ4 and Warlords parts - but if I recall correctly only to 3.13 for BtS - since you have experienced troubles with patching I'd recommend successive installation of the next two patches (even though 3.19 includes all 3.17 changes) - this way its easier to see where it gets into trouble if it does. I expect it to be a problem with insufficient permissions though.
it works very well, thanks alot
what happens when you try to save?
it should not even try to save in \users\
but rather some subfolder of it - can you try saving somewhere else?
the game just continues...
at this point I'd probably recommend contacting Take2 tech support about this.
It likely is still some permissions issue - but since its installed with admin rights I would not know what exactly...
What happens when you click on ok?