installer problem

[lordcorax]

Dear All,

While tring to install from a dvd, after double clicking setup.exe file the installer starts and makes my choose my language. After that it gives the following error and stops installation

an error (-5006 : 0x80000ffff) has occured while running the setup. Please make sure you have finished previous setup and closed other applications. If the error still occurs, please contact your vendor: Firaxis Games

there are three buttons; report, detail, OK

in the detail it says

Error Code: -5006 : 0x8000ffff
Error Information:
>Kernel\ServiceProvider.cpp (109)
>Kernel\ServiceProvider.cpp (87)
>Kernel\ObjectHolder.cpp (442)
>Kernel\ServiceProvider.cpp (109)
>Kernel\ServiceProvider.cpp (87)
>Kernel\ObjectHolder.cpp (442)
>Kernel\ServiceProvider.cpp (109)
>Kernel\ServiceProvider.cpp (87)
>Kernel\FileGroup.cpp (520)
>Kernel\ServiceProvider.cpp (109)
>Kernel\ServiceProvider.cpp (87)
>Kernel\FileGroup.cpp (520)
>Kernel\ServiceProvider.cpp (109)
>Kernel\ServiceProvider.cpp (87)
>Kernel\FileGroup.cpp (520)
>Kernel\ServiceProvider.cpp (109)
>Kernel\ServiceProvider.cpp (87)
>Kernel\FileGroup.cpp (520)
>Kernel\ServiceProvider.cpp (109)
>Kernel\ServiceProvider.cpp (87)
>Kernel\FileGroup.cpp (520)
>Kernel\ServiceProvider.cpp (109)
>Kernel\ServiceProvider.cpp (87)
>Kernel\FileGroup.cpp (520)
>Kernel\ServiceProvider.cpp (109)
>Kernel\ServiceProvider.cpp (87)
>Kernel\FileGroup.cpp (520)
>Kernel\ServiceProvider.cpp (109)
>Kernel\ServiceProvider.cpp (87)
>Kernel\FileGroup.cpp (520)
>Kernel\ServiceProvider.cpp (109)
>Ke>SetupDLL\SetupDLL.cpp (1284)
PAPP:Sid Meier's Civilization 4
PVENDOR:Firaxis Games (http://www.2kgames.com/civ4/)
PGUID:CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8
$11.0.0.28844
@Windows XP (2600) IE 6.0.3790.1830

I sent a report anyway. Doesany body encountered the same error before?
I am suspicious of my Windows xp 64 bit version. I read lots of things about installer incompatibility with 16/32 bit installers. Is that the reason?

Help.

Thanks!

 

[crunch]

I googled a bit for InstallShield + 5006 and this is what I recommend:
http://support.installshield.com/kb/view.asp?articleid=Q111253
http://www.ghostrecon.net/forums/lofiversion/index.php/t35132.html

 

[auldian]

http://forums.civfanatics.com/showthread.php?t=168256&highlight=-5006 also