Issue submitting games to the HoF - error messages -now FIXED

[zenmaster]

Hi,

Tried to submit a game through the same process as always.

I am logged in fine and can see my previous submissions, etc.

When I upload my 4 save files and click the check box and hit submit, this is the error message I get:

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Warning: ftp_login(): Login authentication failed in /home2/civhof/public_html/civ5/include/submit.php on line 470

Warning: ftp_put(): You aren't logged in in /home2/civhof/public_html/civ5/include/submit.php on line 471

Warning: ftp_login(): Login authentication failed in /home2/civhof/public_html/civ5/include/submit.php on line 474

Warning: ftp_site(): You aren't logged in in /home2/civhof/public_html/civ5/include/submit.php on line 475

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Despite what the error messages say, I am logged in to my account as usual. I can look at my user account and check on previous submisssions.

These error messages keep repeating. I cannot submit any games. Has anyone else had the same issue? Just want to bring it to a relevant admin's attention. Thanks!

 

[cetti]

It happens the same to me, i've just tried again 5 minutes ago and there's always the same problem.

 

[zenmaster]

It happens the same to me, i've just tried again 5 minutes ago and there's always the same problem.

Yep, problem persists for me today as well. Does anyone know if it is a sitewide issue or if it is just happening in the Civ 5 HoF?

 

[zenmaster]

Looks like the problem has been cleared up. Game submissions are acting normally today.

Many thanks to whomever fixed the problem!

 

[aafritz17]

Sorry I missed this activity, or should I say "non-activity". (I used to get notified when there were new posts here, but somehow that hasn't happened lately. I'll check into that.)

I have learned that there were some security changes made recently to the entire site. The changes included some passwords, and for a time they (the p/w's) were out of sync. Other HOFs were down, too, but (as you all now know), they are back up.

I am going to add a couple of days to the gauntlets to be sure everybody has had enough time to submit.