BTS crashing like crazy

Grump · Nov 12, 2007

Beyond the Snore suddenly starts crashing every three turns after I switched to medium quality graphical settings. I'd like to play on high but its painfully slow. My video card is a Go 6150. It didn't crash on medium before I think. Not that I think it'd help but I attached the error message screenshot. Here is also the text of the 887f_appcompat file they refer to.

Spoiler :

EDIT: SORRY SPOILER tags are in now

J-man · Nov 12, 2007

The text of the file you posted is not making things clearer for me, please post it behind spoiler tags....

ori · Nov 12, 2007

what does the about this build in the game say? from your error it looks as if the 3.13 patch is not (properly) installed...

Grump · Nov 12, 2007

ori said:
what does the about this build in the game say? from your error it looks as if the 3.13 patch is not (properly) installed...

Civ Version:300
Save Version:300
Build Version:3.0.0.86(74099)
Build Date: Sat Jun 23 5:49:44 2007
Build: FINAL RELEASE
Mod Name: None

This is with the latest official patch...Bhruic's keeps crashing mine immediately for some reason.

grumbler · Nov 12, 2007

Grump said:
Civ Version:300
Save Version:300
Build Version:3.0.0.86(74099)
Build Date: Sat Jun 23 5:49:44 2007
Build: FINAL RELEASE
Mod Name: None

This is with the latest official patch...Bhruic's keeps crashing mine immediately for some reason.

As Ori said, it seems you didn't install the official patch successfully or else the "Civ Version" line would read 313.

(This is also the reason Bhruic's patch is crashing: It's to be used after installing 3.13.)

xcygon · Nov 12, 2007

ori said:
what does the about this build in the game say? from your error it looks as if the 3.13 patch is not (properly) installed...

i'm having same problem even though I isntalled 3.13 patch, and when I check in game to see if its installed properly, its still keeps saying i'vent installed 3.13 yet, then i downloaded the patch again and installed it, it even detected that it was installed.. somethings messy..

I didnt even get 1 sec to play the game :cry:

once I chose which empire I wanna play, and when I click start, it goes through that loading screen and then it crashes.. i'm using lowest graphic possible.

warlords and orginial works fine.

ori · Nov 12, 2007

both of you seem to have a corrupted patch install - the build version should read 3.0.0.1 - not 3.0.0.86 or 3.0.0.91
Apparently the patch installs only partly on some machines. I am still trying to figure out why. IF you run a legit copy of BtS (there have been too many people who had this problem with cracked versions) I'd appreciate it if you could post as many details about your install as possible...
Unfortunately the only real solution for this is a clean reinstall. With clean I mean uninstall the game, then delete any remaining stuff of BtS, especially the BtS directory in the my games directory, then reinstall and patch again. This does not always work though...
Edit: Civ Version should read 313, and build version should read 3.0.0.1
Edit2: xcygon: Welcome to CFC

Commander Bello · Nov 12, 2007

Try to de-install the whole Civ-thing, including the original Civ4.

Then reinstall Civ4, patch it with the actual patch for it (1.7x or something), do the same with Warlords (if you own that), and finally install BtS and then patch it with 3.13.

In addition, make sure that any copy programs "which you own only to protect your most valuable data" are de-installed.

All of the above under the assumption that you own legal copies, that you do not have some downloaded version and so on....

Grump · Nov 14, 2007

I reclicked the patch thingie and it updated to
313
301
3.0.0.1(81539)
Fri Sep 21 11:16:18 2007

which is strange since I thought I installed it before but I was able to replace the dll without a hitch finally but it still crashes like crazy.

I even reinstalled beyond the snore from my disc. It seems to happen most when you have that popping sound that takes you from city to city and more rarely when you do things like click on icons. It even crashed on high graphics which is what I had it on before it started crashing, I did switch to medium during this time but the changes weren't supposed to be applied until restart. It's never crashed anywhere near this much before.

ori · Nov 14, 2007

the version number you cite now is correct. So does it crash on medium settings as well?

Grump · Nov 14, 2007

ori said:
the version number you cite now is correct. So does it crash on medium settings as well?

It started crashing when I switched to medium settings from high which either had become or I started to notice was really slow. Its crashed on high now too when I had it switched to medium on restart. Back at medium I've gotten a bsod which is new. Crashes happen once every few turns. It would hardly ever crash before these past couple of weeks.

ori · Nov 14, 2007

does it produce any error message when crashing?

Grump · Nov 16, 2007

ori said:
does it produce any error message when crashing?

Yeah, exact same thing as attached above...I didn't check whether all the alphanumeric gibberish was identical though.

ori · Nov 16, 2007

could you open my games\beyond the sword\civilizationIV.ini and set everything with log in its name to 1 and hydepythonexceptions to 0 then start a game, crash it and post a screenshot of the error message and a zip file with all contents of my games\beyond the sword\logs ?

Grump · Nov 17, 2007

I reinstalled vanilla but it crashed again...error message was different since I set it to record a dmp file. I attached the logs except the network and MP one.

ori · Nov 17, 2007

Grump said:
error message was different

could you post the error message? the log does not show any problems...

Grump · Nov 17, 2007

ori said:
could you post the error message? the log does not show any problems...

I'll try to get a screenshot next time but the jist of the message was this program cannot continue what type of dmp file do you want to create?

There are two types of crashes, the regular crash I just described where just the app goes belly up and a newer bsod crash which has shown up in the past week. The bsod flashes so quickly I can't read it completely

Another crash has happened on low quality. I keep single unit graphics and animation frozen boxes unchecked regardless of quality if that helps.

ori · Nov 17, 2007

the dump file thing you can ignore - actually turn it off it is no use. Any other error would be interesting.

ecc · Nov 18, 2007

what is beyond the snore? is that another expansion pack!! what is new in it :dunno:

Grump · Nov 18, 2007

ori said:
could you post the error message? the log does not show any problems...

This is pretty much all they give me. There's more alphanumeric gibberish if you scroll the error contents report. Sorry they're in the way but winblows has this weird can't move windows at certain times thing and I was too lazy to take the time to rearrange them properly. I checked the logs and there looks to be some cryptic error in the audio portion. I also remember seeing a Node Shadow is not present error in the logs too but I'm not sure if its in the latest batch. I think I may have gotten rid of the bsod errors by updating my bios but I'm not sure. The other errors are still here though.

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