Cannot install BTS

[theballbuster22]

I have vannila and warlords installed but when i attempt to install bts i get this Error Code: -5006 : 0x80070017
Error Information:
>SetupNew\SetupDLL.cpp (841)
PAPP:Sid Meier's Civilization 4 - Beyond the Sword
PVENDOR:Firaxis Games (http://www.2kgames.com/civ4)
PGUID:32E4F0D2-C135-475E-A841-1D59A0D22989
$12.0.0.49985
@Windows (6000) IE 7.0.6000.16643
So if any one could help me it would be greatly appreciated

 

[theballbuster22]

Can any one help?

 

[thecrazyalaskan]

It looks like a corrupt file. I'd suggest obtaining a replacement copy, and trying again.

 

[ori]

try deleting the installshield folder and removing all files from windows\temp and then try the install again

 

[theballbuster22]

thanks ori but i tried that already so i still need help

 

[ori]

actually my answer from 6 months ago was not correct. This error is one which occurs when the installer cannot read the source (i.e. the disc) properly. Try copying all of the disc onto your hard drive and run the installer from there *maybe* that works