Computer randomly disconnects

[GenMarshall]

This is the third time that this has happened to my computer. I have posted this in an other thread, but apparently no one has an answer to the problem.

The symptoms that I have recently experienced is frequent audio studder then suddenly the internet goes off. The problem causes the modem to just stall. Though when I unplug the LAN cable from the router. The problem resolves itself to other computers, but not my desktop. Even trying to reenable the LAN connection is taking forever and it just stalls there.

Restarting the computer resolves the issue, though it takes a long time to the point of hard restarting it.

 

[Souron]

Well the audio stutter is probably a power surge or drain: something in the building, likely on the same breaker turns on causing the socket voltage to drop for a moment. If it isn't already, put your modem on a surge protector to minimize the effect. Also, ideally you want to make sure that whatever is sucking the power is on a different breaker. But as this generally means a lot of electrical work, it may not be worth the effort.

As for this computer's problems with reconnecting, the first thing you can do is update the network device drivers.

 

[GenMarshall]

Well the modem and any other computer related devices are already plugged into a surge protector.

 

[Turner]

Restarting shouldn't take a long time.

Have you done malware/spyware/virus checks? If so, what programs are you using?

And did you really think a new thread would fix the issue? Should have bumped the old thread.

 

[GenMarshall]

Have you done malware/spyware/virus checks? If so, what programs are you using?

I have not done any of thoes things and I suspect it might be malware since I am heavily considering on restoring my desktop to it's factory settings (I have the factory.wim file in the restore partition, yet no pcrestore nor "Dell Factory Restore" option").

And did you really think a new thread would fix the issue? Should have bumped the old thread.

It was posted within "Computer Questions Not Worth Their Own Thread II" yet it did not gotten answered.

 

[Turner]

I would run malware/spyware/virus scans first, unless you feel you absolutely have to restore to factory settings to fix it. Although it would be like tearing down your house and rebuilding to fix a leaky faucet in the kitchen.

It's not unheard of for a question in the "Computer Questions" thread to not get a reply....I would have just quoted it and asked again. Anyways.....

 

[aimeeandbeatles]

If your ISP allows it, run Wireshark until it disconnects then turn it off. There should be info there that'll help. (My networking teacher says that the local ISPs block Wireshark! strange...)

 

[Genocidicbunny]

lolwut? Wireshark is a packet analyzer. I don't know how your ISP would prevent a program from sniffing packets on your own computer.

 

[GenMarshall]

I ran a check with spybot and it told me that there were no issues found :-/.

I hope it's not because of a fried network card since it works for a while then suddenly audio studder happens followed by a disconnect in the internet. though the Local Area Connection icon still shows connected right up until I unplug the cable and replug it back into the router and it constantly tries to find/identify the connection. As stated in the OP, even reenableing it tends to freeze (the message box that's saying the device is being enabled)

All while this is happening, the modem still shows all it's lights lit and my other computers (my old laptop and iPod) cannot access the internet until I remove the connection for the desktop.

I might have to exchange this desktop for a newer one (I'm not going through having to wait a long time and having them lose the Original Manufacturer's reinstallation disks!)

 

[Turner]

LAN cards are cheap. Be easier to buy a new one and test it that way instead of buying a whole new computer.

 

[aimeeandbeatles]

lolwut? Wireshark is a packet analyzer. I don't know how your ISP would prevent a program from sniffing packets on your own computer.

I asked about it. Apparently because it can be used to intercept traffic going to other computers or something like that.

 

[Turner]

Still, GB has a point. Those packets are coming into your computer from their network. It would be like a road going through your living room....

 

[GenMarshall]

I've heard about a phony version of Wireshark .

 

[GenMarshall]

An update: Somehow, I might have to refrain from using sleep mode on my desktop computer.