Constant crashing

[awesomo123]

Ok so i have a problem with crashing. This happens on any turn, doesnt matter which. What happens is, i will do something, click something and then all of a sudden the music stops playing and nothing happens. I can still move the cursor, but nothing else happens. It does this in full screen and windowed. here is the event from event viewer.
Faulting application name: CivilizationV_DX11.exe, version: 1.0.1.348, time stamp: 0x4e144f4e
Faulting module name: CivilizationV_DX11.exe, version: 1.0.1.348, time stamp: 0x4e144f4e
Exception code: 0xc0000005
Fault offset: 0x0021019f
Faulting process id: 0x34c
Faulting application start time: 0x01cc425d6bda93e4
Faulting application path: c:\program files (x86)\steam\steamapps\common\sid meier's civilization v\CivilizationV_DX11.exe
Faulting module path: c:\program files (x86)\steam\steamapps\common\sid meier's civilization v\CivilizationV_DX11.exe
Report Id: b9ca1840-ae53-11e0-bb18-485b391641ea


It also happened last night, and i have that logged in my event viewer, the only thing different in it was the process id and start time.
Faulting application name: CivilizationV_DX11.exe, version: 1.0.1.348, time stamp: 0x4e144f4e
Faulting module name: CivilizationV_DX11.exe, version: 1.0.1.348, time stamp: 0x4e144f4e
Exception code: 0xc0000005
Fault offset: 0x0021019f
Faulting process id: 0xd34
Faulting application start time: 0x01cc41e0281a49e6
Faulting application path: c:\program files (x86)\steam\steamapps\common\sid meier's civilization v\CivilizationV_DX11.exe
Faulting module path: c:\program files (x86)\steam\steamapps\common\sid meier's civilization v\CivilizationV_DX11.exe
Report Id: 6a150c37-add5-11e0-90e6-485b391641ea



please help me, i love this game but it is making it totally unplayable.

 

[The_J]

Your system specs please.

 

[awesomo123]

Operating System
MS Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i7 930 @ 2.80GHz 51 °C
Bloomfield 45nm Technology
RAM
12.0 GB Triple-Channel DDR3 @ 534MHz (8-8-8-20)
Motherboard
ASUSTeK Computer INC. P6T SE (LGA1366) 45 °C
Graphics
DELL S2309W (1920x1080@60Hz)
ATI Radeon HD 5800 Series (5850)
Hard Drives
1465GB Seagate ST31500341AS ATA Device (SATA) 39 °C
Optical Drives
DTSoftBusCd00
ATAPI iHAS124 B ATA Device
Audio
Realtek High Definition Audio

 

[The_J]

You know, i thought your system might be to weak...not really the case, i see.

Does it run more stable in DX9 mode?
Did you notice a pattern, which actions are more common when it crashes? Maybe leader contacts?

 

[awesomo123]

I'm going to try it in DX9 mode later today, but it the most times it happens are during the loading of the next turn, or when i am performing an action with a unit.

 

[awesomo123]

I've pretty much ruled it out as a hardware problem, ive tested my RAM, CPU, GPU for errors and faults, and nothing happens. This is the only application that ever crashes on me.

 

[Taronas]

CiV did run stable since I bought it months ago. But not any longer

Two days ago three components changed:

- Civ updated to 1.0.1.348
- Nvidia driver updated to 275.33
- GFX changed from GTX 260 to GTX 560

Since then I started running CiV in DX11 mode. And since then I get crashes. I'm not 100% sure but all crashes today did happen when a conversation with an AI was about to pop up. The Screen flickers and becomes black and I get a message that the driver has crashed


So, how to proceed?

 

[awesomo123]

CiV did run stable since I bought it months ago. But not any longer

Two days ago three components changed:

- Civ updated to 1.0.1.348
- Nvidia driver updated to 275.33
- GFX changed from GTX 260 to GTX 560

Since then I started running CiV in DX11 mode. And since then I get crashes. I'm not 100% sure but all crashes today did happen when a conversation with an AI was about to pop up. The Screen flickers and becomes black and I get a message that the driver has crashed


So, how to proceed?

This is probably a hardware problem, different from mine. Either the nvidia driver is faulty, or your new card is faulty.

 

[awesomo123]

Anyways i tried in DX9 mode, it did crash eventually. I only saw one crash, but when i look in event viewer, there were two application errors. Here is the event of the actual crash:
Faulting application name: CivilizationV.exe, version: 1.0.1.348, time stamp: 0x4e144f09
Faulting module name: CivilizationV.exe, version: 1.0.1.348, time stamp: 0x4e144f09
Exception code: 0xc0000005
Fault offset: 0x002b292f
Faulting process id: 0x514
Faulting application start time: 0x01cc43272f4c7889
Faulting application path: c:\program files (x86)\steam\steamapps\common\sid meier's civilization v\CivilizationV.exe
Faulting module path: c:\program files (x86)\steam\steamapps\common\sid meier's civilization v\CivilizationV.exe
Report Id: c98c2e09-af1f-11e0-bb18-485b391641ea

And here is the error that i didnt notice before:
Faulting application name: CivilizationV.exe, version: 1.0.1.348, time stamp: 0x4e144f09
Faulting module name: GameOverlayRenderer.dll, version: 1.13.48.80, time stamp: 0x4e1c7b85
Exception code: 0xc0000005
Fault offset: 0x0002e237
Faulting process id: 0x107c
Faulting application start time: 0x01cc4326f87fb979
Faulting application path: c:\program files (x86)\steam\steamapps\common\sid meier's civilization v\CivilizationV.exe
Faulting module path: C:\Program Files (x86)\Steam\GameOverlayRenderer.dll
Report Id: 369dd3c0-af1a-11e0-bb18-485b391641ea

 

[The_J]

Sadly i can't read anything out of these reports.

Since this has to do also with graphical interactions, the first thing to ask is sure: Drivers?

C
Since then I started running CiV in DX11 mode. And since then I get crashes. I'm not 100% sure but all crashes today did happen when a conversation with an AI was about to pop up. The Screen flickers and becomes black and I get a message that the driver has crashed


So, how to proceed?

Turn down the graphical settings for the leaders, do NOT set them to high, take something lower.

 

[awesomo123]

Fully updated GPU drivers.

Driver Packaging Version 8.861-110524a-119606C-ATI
Catalyst Version 11.6
Provider ATI Technologies Inc.
2D Driver Version 8.01.01.1162
2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/CLASS/{4D36E968-E325-11CE-BFC1-08002BE10318}/0001
Direct3D Version 7.14.10.0841
OpenGL Version 6.14.10.10834
Catalyst Control Center Version 2011.0524.2352.41027

 

[awesomo123]

Im 100 percent sure its a problem with the game itself. i just dont know what the problem exactly is.

 

[awesomo123]

Its a shame as this was my most favourite civ game yet. I was eagerly awaiting the dll release so i could play full conversion mods, and stuff like Rhyse and fall.

 

[awesomo123]

Ok, i think i might have fixed it. I dont know how this fixed it, or why. but i changed the settings for time between autosaves to 1 so that i wouldnt lose my saves every time it crashed, and i changed the max autosaves to 10. I then played for an hour and a half with no crashes. Im gonna play some more and if i get another crash ill report in.

 

[Taronas]

Turn down the graphical settings for the leaders, do NOT set them to high, take something lower.

This seems to help, no crash dring todays session. There is hope

Thanks

 

[Black_Sauron]

This seems to help, no crash dring todays session. There is hope

Thanks

Agree completely, after over 100 hours of play the recent update of Civ V and the NVidia drivers have rendered Civ V completely unstable. However if I turn down the leader graphics setting its rock solid. Pretty sure its software related and not hardware.

 

[daviiadams]

I've been having constant crashes too, since the last patch/hotfix. Getting pretty tired of trying to play the game now...

 

[martinbc]

I had the same problem as Taronas. In DX 11 (not in DX9) CIV every time crashed when Alexander (Greece) appeared. No problem with other leaders. I changed graphic quality of leaders from high to medium and the problem was gone.