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Error Code: -5003 : 0x8004ace8 Please help!

Discussion in 'Civ4 - Technical Support' started by AncientGate, Jul 1, 2006.

  1. AncientGate

    AncientGate Chieftain

    Joined:
    Jul 1, 2006
    Messages:
    1
    I get this error while trying to install Civilization IV. Installshield wizard comes up for a few seconds then I get this error message that I posted below. Can someone please help me? I just bought the game. Thank you very much!

    Error Code: -5003 : 0x8004ace8
    Error Information:
    >SetupDLL\SetupDLL.cpp (3037)
    PAPP:Sid Meier's Civilization 4
    PVENDOR:Firaxis Games (http://www.2kgames.com/civ4/)
    PGUID:CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8
    $11.0.0.28844
    @Windows XP Service Pack 2 (2600) BT_OTHER 8.0
     
  2. Zanmato

    Zanmato Chieftain

    Joined:
    Dec 5, 2005
    Messages:
    723
    Location:
    Preston, UK
    Could be any number of things. It could be a defective disc or bad RAM. It's not an error code I've came across. You could try another computer if you can get access to another one.
     
  3. Will Lee

    Will Lee Chieftain

    Joined:
    Oct 29, 2009
    Messages:
    1
    An error (-5003 : 0x8004ace8) has occurred during setup...

    Please try renaming the c:program Files Common Files InstallShield folder to be called
    installshieldold.

    Close all programs and try to install the program you are getting errors on again
    This will force windows to create a new installshield folder that is clean of any previous installation attempts.
     
  4. ori

    ori Repair Guy Super Moderator

    Joined:
    Dec 17, 2005
    Messages:
    16,551
    Location:
    Baden-Württemberg, Germany
    :confused:
    why did you bump a three year old thread - do you have the same problem?

    Welcome to CFC :band:
     

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