It does seem like a video card problem. If so, any recommendations on one that would support CivIV?
I also had to cut some out because it was so big... but hopefully it's got all the info.
------------------
System Information
------------------
Time of this report: 12/27/2005, 03:04:54
Machine name: DON_K
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 4300
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 1.60GHz
Memory: 512MB RAM
Page File: 309MB used, 554MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
---------------
Display Devices
---------------
Card name: 32MB ATI Rage 128 Ultra
Manufacturer: ATI Technologies Inc.
Chip type: RAGE128 PRO II, (AGP 4X/PCI)
DAC type: Internal DAC (350Mhz)
Device Key: Enum\PCI\VEN_1002&DEV_5446&SUBSYS_04091002&REV_00
Display Memory: 32.0 MB
Current Mode: 1024 x 768 (32 bit) (75Hz)
Monitor: Dell P780
Monitor Max Res: 1600,1200
Driver Name: ati2dvaa.dll
Driver Version: 6.13.3268.0000 (English)
DDI Version: 8
Driver Attributes: Final Retail
Driver Date/Size: 8/31/2001 01:41:30, 296704 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtaa.sys
Mini VDD Date: 8/31/2001 01:40:30, 282688 bytes
Device Identifier: {D7B71EE2-1706-11CF-B273-CD28A2C2CB35}
Vendor ID: 0x1002
Device ID: 0x5446
SubSys ID: 0x04091002
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
-------------
Sound Devices
-------------
Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_2445&SUBSYS_01101028&REV_12
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: smwdm.sys
Driver Version: 5.12.0001.3508 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 5/28/2002 15:18:46, 500568 bytes
Other Files:
Driver Provider: Analog Devices
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
Description: Modem #1 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
---------------------
Sound Capture Devices
---------------------
Description: SoundMAX Digital Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: smwdm.sys
Driver Version: 5.12.0001.3508 (English)
Driver Attributes: Final Retail
Date and Size: 5/28/2002 15:18:46, 500568 bytes
Cap Flags: 0x0
Format Flags: 0x0
Description: Modem #1 Line Record (emulated)
Default Sound Capture: No
Default Voice Capture: No
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x0
Format Flags: 0x0
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2444
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/4/2004 01:08:42, 57600 bytes
| Driver: usbd.sys, 8/18/2001 08:00:00, 4736 bytes
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
+ Dell Enhanced QuietKey PS2 with DellTouch
| Matching Device ID: acpi\pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 8/4/2004 01:14:36, 52736 bytes
| Driver: kbdclass.sys, 8/4/2004 00:58:32, 24576 bytes
| Driver: MMKeybd.exe, 9/5/2001 14:28:40, 163840 bytes
| Driver: Nhksrv.exe, 8/6/2001 14:41:48, 28672 bytes
| Driver: Msikbd2k.sys, 10/3/2000 16:18:24, 6942 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 03:01:07, 40840 bytes
| Driver: kbdclass.sys, 8/4/2004 00:58:32, 24576 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 8/4/2004 01:14:36, 52736 bytes
| Driver: mouclass.sys, 8/4/2004 00:58:32, 23040 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 03:01:07, 40840 bytes
| Driver: mouclass.sys, 8/4/2004 00:58:32, 23040 bytes
----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK
-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Modem Service Provider: SoftV92 Data Fax Modem
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 Serial Service Provider: COM4
DirectPlay8 TCP/IP Service Provider: Local Area Connection 4 - IPv4 -
DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -
-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s
-------------------------
DirectPlay Lobbyable Apps
-------------------------
Civilization II Gold (DX7) - Registry: OK, ExeFile: Civ2.exe ()
RiskII (DX7) - Registry: OK, ExeFile: RiskII.icd (<File Missing>)
--------------
System Devices
--------------
Name: Intel(R) 82801BA/CA PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_12\3&172E68DD&0&F0
Driver: n/a
Name: Intel(r) 82801BA Bus Master IDE Controller
Device ID: PCI\VEN_8086&DEV_244B&SUBSYS_01101028&REV_12\3&172E68DD&0&F9
Driver: n/a
Name: SoundMAX Integrated Digital Audio
Device ID: PCI\VEN_8086&DEV_2445&SUBSYS_01101028&REV_12\3&172E68DD&0&FD
Driver: C:\WINDOWS\system32\ksuser.dll, 5.03.2600.2180 (English), 8/4/2004 02:56:42, 4096 bytes
Driver: C:\WINDOWS\system32\ksproxy.ax, 5.03.2600.2180 (English), 8/4/2004 02:56:57, 130048 bytes
Driver: C:\WINDOWS\system32\drivers\ks.sys, 5.03.2600.2180 (English), 8/4/2004 01:15:21, 140928 bytes
Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.2180 (English), 8/4/2004 01:07:58, 60288 bytes
Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.2180 (English), 8/4/2004 01:15:49, 145792 bytes
Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.2600.2180 (English), 8/4/2004 01:08:02, 48640 bytes
Driver: C:\WINDOWS\system32\wdmaud.drv, 5.01.2600.2180 (English), 8/4/2004 02:56:57, 23552 bytes
Driver: C:\WINDOWS\system32\drivers\smwdm.sys, 5.12.0001.3508 (English), 5/28/2002 15:18:46, 500568 bytes
Driver: C:\WINDOWS\system32\drivers\sensupgd.sys, 4.10.0000.2501 (English), 5/28/2002 12:08:00, 2619 bytes
Driver: C:\WINDOWS\system32\drivers\smsens.sys, 5.12.0001.0000 (English), 5/28/2002 16:17:36, 3744 bytes
Driver: C:\WINDOWS\system32\drivers\aeaudio.sys, 1.00.0000.0000 (English), 4/1/2002 13:15:00, 4816 bytes
Driver: C:\WINDOWS\system32\a3d.dll, 4.12.0001.2008 (English), 9/19/2001 14:32:26, 720896 bytes
Name: Intel(r) 82801BA/BAM USB Universal Host Controller - 2444
Device ID: PCI\VEN_8086&DEV_2444&SUBSYS_01101028&REV_12\3&172E68DD&0&FC
Driver: n/a
Name: Intel(R) 82801BA/BAM SMBus Controller - 2443
Device ID: PCI\VEN_8086&DEV_2443&SUBSYS_01101028&REV_12\3&172E68DD&0&FB
Driver: n/a
Name: Intel(r) 82801BA/BAM USB Universal Host Controller - 2442
Device ID: PCI\VEN_8086&DEV_2442&SUBSYS_01101028&REV_12\3&172E68DD&0&FA
Driver: n/a
Name: Intel(R) 82801BA LPC Interface Controller - 2440
Device ID: PCI\VEN_8086&DEV_2440&SUBSYS_00000000&REV_12\3&172E68DD&0&F8
Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.0000 (English), 8/17/2001 14:58:02, 35840 bytes
Name: Intel(R) 82845 Processor to AGP Controller - 1A31
Device ID: PCI\VEN_8086&DEV_1A31&SUBSYS_00000000&REV_03\3&172E68DD&0&08
Driver: C:\WINDOWS\system32\DRIVERS\AGP440.SYS, 5.01.2600.2180 (English), 8/4/2004 01:07:41, 42368 bytes
Name: Intel(R) 82845 Processor to I/O Controller - 1A30
Device ID: PCI\VEN_8086&DEV_1A30&SUBSYS_00000000&REV_03\3&172E68DD&0&00
Driver: n/a
Name: SoftV92 Data Fax Modem
Device ID: PCI\VEN_14F1&DEV_2F00&SUBSYS_8D88141B&REV_01\4&24B99E98&0&40F0
Driver: C:\WINDOWS\system32\DRIVERS\HSFCXTS2.sys, 7.12.0009.0000 (English), 8/4/2004 00:41:48, 685056 bytes
Driver: C:\WINDOWS\system32\DRIVERS\HSFBS2S2.sys, 7.12.0009.0000 (English), 8/4/2004 00:41:46, 220032 bytes
Driver: C:\WINDOWS\system32\DRIVERS\HSFDPSP2.sys, 7.12.0009.0000 (English), 8/4/2004 00:41:54, 1041536 bytes
Driver: C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys, 1.00.0002.0006 (English), 8/4/2004 00:41:55, 11868 bytes
Driver: C:\WINDOWS\system32\DRIVERS\cxthsfS2.cty, 7/18/2004 00:55:22, 129045 bytes
Driver: C:\WINDOWS\system32\mdmxsdk.dll, 1.00.0002.0006 (English), 8/4/2004 02:56:42, 86016 bytes
Driver: C:\WINDOWS\system32\HSFCISP2.dll, 7.12.0009.0000 (English), 8/4/2004 02:56:42, 32285 bytes
Name: Realtek RTL8139 Family PCI Fast Ethernet NIC
Device ID: PCI\VEN_1186&DEV_1300&SUBSYS_13011186&REV_10\4&24B99E98&0&38F0
Driver: C:\WINDOWS\system32\DRIVERS\RTL8139.sys, 5.398.0613.2003 (English), 8/4/2004 00:31:32, 20992 bytes
Name: 32MB ATI Rage 128 Ultra
Device ID: PCI\VEN_1002&DEV_5446&SUBSYS_04091002&REV_00\4&12FA89B4&0&0008
Driver: C:\WINDOWS\system32\DRIVERS\ati2mtaa.sys, 6.13.3268.0000 (English), 8/31/2001 01:40:30, 282688 bytes
Driver: C:\WINDOWS\system32\ati2dvaa.dll, 6.13.3268.0000 (English), 8/31/2001 01:41:30, 296704 bytes
Driver: C:\WINDOWS\system32\Ati2mdxx.exe, 4.13.0001.0002 (English), 8/20/2001 19:07:50, 40960 bytes
Driver: C:\WINDOWS\system32\atioglaa.dll, 6.13.0010.1632 (English), 8/22/2001 14:10:28, 1519712 bytes
Driver: C:\WINDOWS\system32\atiicdxx.dll, 5.13.0001.1060 (English), 8/31/2001 00:08:06, 307294 bytes
Driver: C:\WINDOWS\system32\atiicdxx.vxd, 8/31/2001 00:08:06, 7849 bytes
Driver: C:\WINDOWS\system32\atiicdxx.sys, 4.12.0001.1004 (English), 8/31/2001 00:08:06, 4608 bytes
Driver: C:\WINDOWS\system32\atricdxx.enu, 5.13.0001.1024 (English), 8/31/2001 00:08:06, 61440 bytes
Driver: C:\WINDOWS\system32\atiiiexx.dll, 5.13.0001.2149 (English), 8/31/2001 00:08:08, 237568 bytes
Driver: C:\WINDOWS\system32\atiiprxx.exe, 5.13.0001.2335 (English), 8/31/2001 00:08:08, 98304 bytes
Driver: C:\WINDOWS\system32\atriprxx.enu, 4.12.0001.2305 (English), 8/31/2001 00:08:12, 20480 bytes
Driver: C:\WINDOWS\system32\atiicpxx.dll, 5.12.0000.2184 (English), 7/26/2000 13:09:00, 45056 bytes
Driver: C:\WINDOWS\system32\Atiidtxx.dll, 5.13.0001.2010 (English), 8/31/2001 00:08:18, 102400 bytes
Driver: C:\WINDOWS\system32\Atridtxx.enu, 4.12.0001.2001 (English), 8/31/2001 00:08:18, 16384 bytes
