[GS] Not seeing tiles

[SpicyMeatball]

Hi all,

Just bought and installed Gathering Storm via Steam. I wanted to finish my current R&F campaign and when I loaded it I only saw the UI, icons for units, cities and resources. The rest of the screen was light blue and I could not see the tiles (mountains, cities, rivers, etc.).

The problem persisted when I started a GS campaign.

Yesterday everything was working properly. I play with DirectX 11.

Anybody else have this problem and/or can advise me?

 

[KNanglu]

I'm having the exact same problem. No problems running Rise and Fall two days ago. I can move my units around, settle... it seems like everything is operating properly except the actual visuals themselves. I tried re-installing Civ6 entirely and that didn't work. I've removed all mods, still not working.

 

[master__jj]

same here. Switched to DX12, that helped

 

[KNanglu]

I'm also using DX11 (running Windows 7, so I don't think DX12 is an option). I've also started a thread in the /r/civ subreddit, so if you're still having problems (as I am), you should check there as well:

https://www.reddit.com/r/civ/comments/aqk4dc/gathering_storm_graphic_problem_map_is_all_blue/

 

[SpicyMeatball]

Well I hope that isn't the only solution as when I switch to DX12 I get a message that there isn't a compatible graphics device. I play on a laptop with Windows10.

 

[KNanglu]

Hey so I got my issue fixed. I just had to update my GPU drivers, have you tired that yet?

 

[SpicyMeatball]

Yes, thanks for the tip!

 

[Alphons Rodulfo]

I have the same problem, although I did not buy Gathering Storm. I did receive an update via Steam, probably related to Gathering Storm.
An upgrade of my video drivers to the latest version did not help. I can not run DX12 because I run Windows 7.

 

[Brugarin]

This is infuriating. Got the same situation. I have an ATI Radeon R9 290. Updated my drivers to the latest and still nothing changed. Also running on Windows 7. I don't want to upgrade to Windows 10, there must be a solution for this.

 

[Alphons Rodulfo]

I have contacted 2K support, they should find a solution.

 

[Alphons Rodulfo]

2K support came through, the problem was found and is now solved (for me, at least). Apparently, it has to do with anti-aliasing. I had anti-aliasing set to EQAA. Turning anti-aliasing off, or switching to MSAA, gets all tiles and units back into view.

I hope this solution helps others too.