Windows has encountered problem... after reinstall

[marsfire]

Reinstalled Civ 4, Civ 4 BTS , 3.19 Patch, reinstalled Quot Capita

get "windows gas encountered a problem and will now close

event error log enclosed

 

[Furiey]

It doesn't look like the 3.19 patch has installed as the error lists it as version 3.0.3.1, 3.19 would be version 3.1.9.0. Did you use the in-game updater? if so, that is notoriously unreliable, download the patch from the downloads section on this site and install it outside of the game. If you are running Vista or W7, make sure that you right click on the patch .exe and select run as administrator.

 

[marsfire]

did a reboot which i thought had fixed problem.... but still getting "windows has encountered problem...........

event viewer shows NEW error (added to original txt for comparison)

running XP Pro

updates and patches via appropriate sites

thanks for the help

New Info It's been a long weekend --- after I reinstalled everything and realized that a non-reboot may have kept everything from working properly, I did a reboot and the game loaded and i played a few turns. now when I try to load the last turn it CTD and gives me the newer event viewer log msg attached

I think the problem may be that the turns played were under 3.0.3 and now the game is under 3.1.9 and it won't load.

If this is the case how could I revert back to 3.0.3 so I could finish my game. OR just suck it up and start a new game until CIV V is released.

 

[Furiey]

I don't think the saves are compatible, unfortunately the only way to uninstall 3.19 is to uninstall the game. Personally I would start a new game and at least make sure it is working properly.

 

[marsfire]

thanks much

hurry up civ 5