technical support

I have tested the same game with all great works (writing, art, relic and music types) placed in my empire and compared performance in the same empire before all great works are placed (all great people unused) and was surprised with the result. All great works and relics(24) that are in the...

Any technical or bug-related issues can be reported by submitting a support ticket directly to the Official 2K Support server - see links below. Note that the bug reporting channel in the Civilization Official Discord server (Invite link) is essentially just a redirect to the same 2K Support...

Hi everyone, Ever since a tried Vox Populi a 6 - 7 months ago I have not been able to play more than 200 turns. I've tried running only Vox Populi without any other mods and the result is the same. I also spent quite a while searching for solutions on here and elsewhere but have not found...

I have gotten the "Error Starting Game We recommend disabling any mods and trying again". I've removed all mods and tried vanilla and it worked fine, so it definitely is a mod issue. I tried disabling one mod at a time and still dont know what mod is broken. I was hoping someone here could take...

I just completed the Middle Ages scenario which took me several weeks thereabouts. Right as I won my VP victory, I check the HoF and...nothing. I'd really like to go through the scenarios in order and fill up the Hall of Fame, but I'm not ABOUT to start that mess up again...is there any way to...

Everytime I try to start my Vanilla Civ 4 game, an error code pops up that says "Failure to initialize renderers - Check DirectX version and Graphic Settings." My computer operates on Windows XP (service pack 3), and my DirectX version is 9.0c, as included with the CD-ROM. I have already ran...

Hey guys, this is a post from the other forum (https://forums.civfanatics.com/threads/vox-populi-game-crashes.638445/) that I was told to bring here because I'd find more help here (: I just installed Vox Populi with EUI on my computer. However, on starting a game it crashes. Is there any way...

I recently re-downloaded BE w/ RT and now if I click on the diplomacy button, or even if I meet another sponsor and the first meeting dialogue menu comes up, the game freezes. Not only does it freeze but there are no buttons visible on the diplomacy/dialogue screen itself, along with it missing...

I bought Civ VI and cannot get it to launch. When I click on the game to play it, i have 2 options Play Civ VI or play Civ VI with DX 12. Neither one will launch. I have played many hours of Civ V with mods and no issues. It seems like a lot of people are having problems, but none of the...