Any technical or bug-related issues can be reported by submitting a support ticket directly to the Official 2K Support server - see links below. Note that the bug reporting channel in the Civilization Official Discord server (Invite link) is essentially just a redirect to the same 2K Support server.
Civilization VII Support - Articles (Here you can find helpful general information about the game.)
Civilization VII Support - Submit a Support Ticket (Here you can submit a ticket/report requesting help with a bug or technical issue.)
Civilization VII Support - Issue Tracker (Here you can find a list of issues that are currently on the developers' radar.)
When submitting a ticket to support, please make sure to follow up to any automated message you receive with the information requested. Included for reference below:
- Your Platform ID
- Your Console/Platform/Device
- Game mode you encountered the bug in
- Detailed Description of the Issue
- Video and/or screenshots. You can check out this article for information on how to upload screenshots/videos to your support ticket: https://support.2k.com/hc/articles/215088148-How-To-Upload-Videos-For-Your-Support-Ticket
Last edited:
