Can't play, just a black screen

[Teagen]

Hi, my problem is quite easy to describe...any time i launch civ 5...it's just a black screen and nothing ever comes up. I enabled "skipintrovideo" in the user settings and also verified the cache with steam and even reinstalled the game...but nothing works!

What is the problem?

dxdiag -

Spoiler :

------------------
System Information
------------------
Time of this report: 6/9/2012, 15:24:25
Machine name: ALEXKILLEY-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 1545
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A14
Processor: Pentium(R) Dual-Core CPU T4400 @ 2.20GHz (2 CPUs), ~2.2GHz
Memory: 4096MB RAM
Available OS Memory: 4056MB RAM
Page File: 1436MB used, 6674MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Mobile Intel(R) 4 Series Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 4 Series Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_02AA1028&REV_07
Display Memory: 1695 MB
Dedicated Memory: 32 MB
Shared Memory: 1663 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMO1571
Native Mode: 1366 x 768(p) (59.980Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.1808 (English)
Driver Version: 8.15.10.1808
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 6/2/2009 23:16:48, 5613568 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6902-11CF-8874-A022A7C2C535}
Vendor ID: 0x8086
Device ID: 0x2A42
SubSys ID: 0x02AA1028
Revision ID: 0x0007
Driver Strong Name: oem9.inf:Intel.Mfg.NTamd64:iCNT0:8.15.10.1808ci\ven_8086&dev_2a42&subsys_02aa1028
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers / Headphones (IDT High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76B2&SUBSYS_102802AA&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6217.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/29/2009 00:44:38, 487424 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone Array (IDT High Definition Audio CODEC)
Default Sound Capture: Yes
Default Voice Capture: No
Driver Name: stwrt64.sys
Driver Version: 6.10.6217.0000 (English)
Driver Attributes: Final Retail
Date and Size: 6/29/2009 00:44:38, 487424 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Rec. Playback (IDT High Definition Audio CODEC)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: stwrt64.sys
Driver Version: 6.10.6217.0000 (English)
Driver Attributes: Final Retail
Date and Size: 6/29/2009 00:44:38, 487424 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Microphone / Line In (IDT High Definition Audio CODEC)
Default Sound Capture: No
Default Voice Capture: Yes
Driver Name: stwrt64.sys
Driver Version: 6.10.6217.0000 (English)
Driver Attributes: Final Retail
Date and Size: 6/29/2009 00:44:38, 487424 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2936
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 11/20/2010 06:44:30, 343040 bytes
| Driver: usbd.sys, 7/13/2009 20:06:23, 7936 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 7/13/2009 19:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 19:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes
|
+ Dell Touchpad
| Matching Device ID: *pnp0f13
| Upper Filters: ApfiltrService
| Service: i8042prt
| Driver: Apfiltr.sys, 2/5/2009 07:54:10, 225328 bytes
| Driver: Vxdif.dll, 1/31/2009 00:15:44, 98304 bytes
| Driver: Apoint.exe, 1/22/2009 23:07:28, 305664 bytes
| Driver: ApntEx.exe, 1/31/2009 12:15:32, 23552 bytes
| Driver: Apoint.dll, 2/6/2009 00:20:40, 1591296 bytes
| Driver: Elprop.dll, 3/22/2008 03:56:20, 123392 bytes
| Driver: EzAuto.dll, 3/21/2008 23:53:40, 32256 bytes
| Driver: Uninstap.exe, 1/23/2009 04:22:54, 276264 bytes
| Driver: ApInst.dll, 3/22/2008 05:21:04, 50176 bytes
| Driver: hidfind.exe, 1/31/2009 10:43:20, 91648 bytes
| Driver: ApMsgFwd.exe, 11/24/2008 01:19:34, 66856 bytes
| Driver: ApMouCpl.dll, 1/21/2009 07:11:18, 702976 bytes
| Driver: DellTPad.exe, 1/22/2009 04:01:00, 9500160 bytes
| Driver: CirScrL.cur, 4/30/2008 22:11:40, 4286 bytes
| Driver: CirScrR.cur, 4/30/2008 22:12:04, 4286 bytes
| Driver: CirScrU.cur, 4/29/2008 23:11:34, 4286 bytes
| Driver: CirScrD.cur, 4/29/2008 23:10:44, 4286 bytes
| Driver: PadScrH.cur, 4/28/2008 22:10:18, 4286 bytes
| Driver: PadScrV.cur, 4/28/2008 22:16:32, 4286 bytes
| Driver: StkScr.cur, 4/28/2008 22:15:40, 4286 bytes
| Driver: Zoom.cur, 4/28/2008 22:17:54, 4286 bytes
| Driver: i8042prt.sys, 7/13/2009 19:19:57, 105472 bytes
| Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes
| Driver: WdfCoInstaller01005.dll, 11/1/2006 20:04:56, 1919968 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x0461, 0x4D0F
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 20:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 09:33:57, 63360 bytes
| Driver: sermouse.sys, 7/13/2009 20:00:20, 26624 bytes
| Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 421.0 GB
Total Space: 461.9 GB
File System: NTFS
Model: WDC WD5000BEVT-75A0RT0

Drive: D:
Model: HL-DT-ST DVD+-RW GT30N
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 05:19:21, 147456 bytes

--------------
System Devices
--------------
Name: Intel(R) ICH9 Family PCI Express Root Port 5 - 2948
Device ID: PCI\VEN_8086&DEV_2948&SUBSYS_02AA1028&REV_03\3&18D45AA6&0&E4
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 09:33:48, 184704 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_02AA1028&REV_03\3&18D45AA6&0&D1
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:27, 30720 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (English), 11/20/2010 06:44:00, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (English), 11/20/2010 06:44:30, 343040 bytes

Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_02AA1028&REV_93\3&18D45AA6&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 09:33:48, 184704 bytes

Name: Intel(R) ICH9 Family PCI Express Root Port 3 - 2944
Device ID: PCI\VEN_8086&DEV_2944&SUBSYS_02AA1028&REV_03\3&18D45AA6&0&E2
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 09:33:48, 184704 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_02AA1028&REV_03\3&18D45AA6&0&D0
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:27, 30720 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (English), 11/20/2010 06:44:00, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (English), 11/20/2010 06:44:30, 343040 bytes

Name: Dell Wireless 1397 WLAN Mini-Card
Device ID: PCI\VEN_14E4&DEV_4315&SUBSYS_000C1028&REV_01\4&1B317842&0&00E1
Driver: C:\Windows\system32\DRIVERS\BCMWL664.SYS, 5.30.0021.0000 (English), 7/16/2009 21:06:18, 2769400 bytes
Driver: C:\Windows\system32\bcmihvsrv64.dll, 5.30.0021.0000 (English), 7/16/2009 21:06:16, 4233728 bytes
Driver: C:\Windows\system32\bcmihvui64.dll, 5.30.0021.0000 (English), 7/16/2009 21:06:16, 3898880 bytes
Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (English), 7/13/2009 20:07:21, 24576 bytes
Driver: C:\Windows\system32\bcmwlcoi.dll, 5.30.0021.0000 (English), 7/16/2009 21:06:18, 95472 bytes

Name: Intel(R) ICH9 Family PCI Express Root Port 2 - 2942
Device ID: PCI\VEN_8086&DEV_2942&SUBSYS_02AA1028&REV_03\3&18D45AA6&0&E1
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 09:33:48, 184704 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_02AA1028&REV_03\3&18D45AA6&0&EA
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:27, 30720 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (English), 11/20/2010 06:44:00, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (English), 11/20/2010 06:44:30, 343040 bytes

Name: Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
Device ID: PCI\VEN_11AB&DEV_4354&SUBSYS_02AA1028&REV_13\4&2AC8D8A2&0&00E2
Driver: n/a

Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_02AA1028&REV_03\3&18D45AA6&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 09:33:48, 184704 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_02AA1028&REV_03\3&18D45AA6&0&E9
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:27, 30720 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (English), 11/20/2010 06:44:00, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (English), 11/20/2010 06:44:30, 343040 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_02AA1028&REV_03\3&18D45AA6&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 06:43:43, 122368 bytes

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_02AA1028&REV_03\3&18D45AA6&0&E8
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:27, 30720 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (English), 11/20/2010 06:44:00, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (English), 11/20/2010 06:44:30, 343040 bytes

Name: Mobile Intel(R) 4 Series Express Chipset Family
Device ID: PCI\VEN_8086&DEV_2A43&SUBSYS_02AA1028&REV_07\3&18D45AA6&0&11
Driver: n/a

Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_02AA1028&REV_03\3&18D45AA6&0&D7
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17514 (English), 11/20/2010 06:43:54, 52224 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (English), 11/20/2010 06:44:00, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (English), 11/20/2010 06:44:30, 343040 bytes

Name: Intel(R) ICH9 Family SMBus Controller - 2930
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_02AA1028&REV_03\3&18D45AA6&0&FB
Driver: n/a

Name: Mobile Intel(R) 4 Series Express Chipset Family
Device ID: PCI\VEN_8086&DEV_2A42&SUBSYS_02AA1028&REV_07\3&18D45AA6&0&10
Driver: C:\Windows\system32\DRIVERS\igdkmd64.sys, 8.15.0010.1808 (English), 6/2/2009 23:16:56, 7333472 bytes
Driver: C:\Windows\system32\igdumd64.dll, 8.15.0010.1808 (English), 6/2/2009 23:16:48, 5613568 bytes
Driver: C:\Windows\system32\igd10umd64.dll, 8.15.0010.1808 (English), 6/2/2009 23:01:14, 3798528 bytes
Driver: C:\Windows\system32\igkrng500.bin, 6/2/2009 23:14:52, 982220 bytes
Driver: C:\Windows\system32\igcompkrng500.bin, 6/2/2009 23:14:52, 433024 bytes
Driver: C:\Windows\system32\igfcg500.bin, 6/2/2009 23:14:52, 134592 bytes
Driver: C:\Windows\system32\igfcg500m.bin, 6/2/2009 23:14:52, 92216 bytes
Driver: C:\Windows\SysWow64\igkrng500.bin, 6/2/2009 23:14:52, 982220 bytes
Driver: C:\Windows\SysWow64\igcompkrng500.bin, 6/2/2009 23:14:52, 433024 bytes
Driver: C:\Windows\SysWow64\igfcg500.bin, 6/2/2009 23:14:52, 134592 bytes
Driver: C:\Windows\SysWow64\igfcg500m.bin, 6/2/2009 23:14:52, 92216 bytes
Driver: C:\Windows\system32\iglhxs64.vp, 6/2/2009 23:35:44, 4464 bytes
Driver: C:\Windows\system32\iglhxo64.vp, 6/2/2009 22:15:28, 58209 bytes
Driver: C:\Windows\system32\iglhxc64.vp, 6/2/2009 22:15:28, 59372 bytes
Driver: C:\Windows\system32\iglhxg64.vp, 6/2/2009 22:15:30, 59638 bytes
Driver: C:\Windows\system32\iglhxa64.vp, 6/2/2009 22:15:30, 1073 bytes
Driver: C:\Windows\system32\iglhxa64.cpa, 6/2/2009 22:15:30, 2805511 bytes
Driver: C:\Windows\SysWow64\igdumd32.dll, 8.15.0010.1808 (English), 6/2/2009 23:09:30, 4231168 bytes
Driver: C:\Windows\SysWow64\igdumdx32.dll, 8.15.0010.1808 (English), 6/2/2009 23:03:34, 548864 bytes
Driver: C:\Windows\SysWow64\igfxdv32.dll, 7.14.0010.1794 (English), 6/2/2009 22:24:36, 215552 bytes
Driver: C:\Windows\SysWow64\oemdspif.dll, 7.14.0010.1794 (English), 6/2/2009 22:25:54, 59392 bytes
Driver: C:\Windows\SysWow64\igd10umd32.dll, 8.15.0010.1808 (English), 6/2/2009 22:56:44, 3646464 bytes
Driver: C:\Windows\system32\hccutils.dll, 7.14.0010.1794 (English), 6/2/2009 22:30:20, 108032 bytes
Driver: C:\Windows\system32\igfxsrvc.dll, 7.14.0010.1794 (English), 6/2/2009 22:30:54, 55808 bytes
Driver: C:\Windows\system32\igfxsrvc.exe, 7.14.0010.1794 (English), 6/30/2009 02:03:02, 491032 bytes
Driver: C:\Windows\system32\igfxpph.dll, 7.14.0010.1794 (English), 6/2/2009 22:31:24, 246272 bytes
Driver: C:\Windows\system32\igfxcpl.cpl, 7.14.0010.1794 (English), 6/2/2009 22:31:52, 126976 bytes
Driver: C:\Windows\system32\igfxcfg.exe, 7.14.0010.1794 (English), 6/30/2009 02:02:52, 841240 bytes
Driver: C:\Windows\system32\igfxdev.dll, 7.14.0010.1794 (English), 6/2/2009 22:30:12, 257536 bytes
Driver: C:\Windows\system32\igfxdo.dll, 7.14.0010.1794 (English), 6/2/2009 22:29:40, 142336 bytes
Driver: C:\Windows\system32\igfxtray.exe, 7.14.0010.1794 (English), 6/30/2009 02:03:04, 165912 bytes
Driver: C:\Windows\system32\hkcmd.exe, 7.14.0010.1794 (English), 6/30/2009 02:02:50, 385560 bytes
Driver: C:\Windows\system32\igfxress.dll, 7.14.0010.1794 (English), 6/2/2009 22:29:40, 5694976 bytes
Driver: C:\Windows\system32\igfxpers.exe, 7.14.0010.1794 (English), 6/30/2009 02:02:56, 365080 bytes
Driver: C:\Windows\system32\igfxTMM.dll, 7.14.0010.1794 (English), 6/2/2009 22:31:24, 371200 bytes
Driver: C:\Windows\system32\igfxext.exe, 7.14.0010.1794 (English), 6/30/2009 02:02:54, 215576 bytes
Driver: C:\Windows\system32\igfxexps.dll, 7.14.0010.1794 (English), 6/2/2009 22:31:18, 27648 bytes
Driver: C:\Windows\system32\igfxrara.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:00, 254464 bytes
Driver: C:\Windows\system32\igfxrchs.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:00, 180224 bytes
Driver: C:\Windows\system32\igfxrcht.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:02, 181760 bytes
Driver: C:\Windows\system32\igfxrdan.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:02, 282624 bytes
Driver: C:\Windows\system32\igfxrdeu.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:02, 305664 bytes
Driver: C:\Windows\system32\igfxrenu.lrc, 7.14.0010.1794 (English), 6/2/2009 22:29:48, 278016 bytes
Driver: C:\Windows\system32\igfxresp.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:04, 305152 bytes
Driver: C:\Windows\system32\igfxrfin.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:04, 283136 bytes
Driver: C:\Windows\system32\igfxrfra.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:04, 305664 bytes
Driver: C:\Windows\system32\igfxrheb.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:06, 251904 bytes
Driver: C:\Windows\system32\igfxrita.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:06, 306688 bytes
Driver: C:\Windows\system32\igfxrjpn.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:06, 208896 bytes
Driver: C:\Windows\system32\igfxrkor.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:08, 207360 bytes
Driver: C:\Windows\system32\igfxrnld.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:08, 301568 bytes
Driver: C:\Windows\system32\igfxrnor.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:08, 282112 bytes
Driver: C:\Windows\system32\igfxrplk.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:08, 289792 bytes
Driver: C:\Windows\system32\igfxrptb.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:10, 291328 bytes
Driver: C:\Windows\system32\igfxrptg.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:10, 296960 bytes
Driver: C:\Windows\system32\igfxrrus.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:10, 293376 bytes
Driver: C:\Windows\system32\igfxrsky.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:10, 284672 bytes
Driver: C:\Windows\system32\igfxrslv.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:12, 279552 bytes
Driver: C:\Windows\system32\igfxrsve.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:12, 284672 bytes
Driver: C:\Windows\system32\igfxrtha.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:12, 264704 bytes
Driver: C:\Windows\system32\igfxrcsy.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:02, 284672 bytes
Driver: C:\Windows\system32\igfxrell.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:04, 312832 bytes
Driver: C:\Windows\system32\igfxrhun.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:06, 290304 bytes
Driver: C:\Windows\system32\igfxrtrk.lrc, 7.14.0010.1794 (English), 6/2/2009 22:35:12, 281088 bytes
Driver: C:\Windows\system32\difx64.exe, 1.00.0001.0001 (English), 6/30/2009 02:02:46, 106008 bytes
Driver: C:\Windows\system32\ig4icd64.dll, 8.15.0010.1808 (English), 6/2/2009 22:50:34, 8095232 bytes
Driver: C:\Windows\system32\ig4dev64.dll, 8.15.0010.1808 (English), 6/2/2009 22:50:50, 5195264 bytes
Driver: C:\Windows\SysWow64\ig4icd32.dll, 8.15.0010.1808 (English), 6/2/2009 22:41:12, 6042112 bytes
Driver: C:\Windows\SysWow64\ig4dev32.dll, 8.15.0010.1808 (English), 6/2/2009 22:42:20, 3838976 bytes
Driver: C:\Windows\system32\igfxCoIn_v1808.dll, 1.01.0016.0000 (English), 6/2/2009 23:21:44, 1305600 bytes

Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_02AA1028&REV_03\3&18D45AA6&0&EF
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17514 (English), 11/20/2010 06:43:54, 52224 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (English), 11/20/2010 06:44:00, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (English), 11/20/2010 06:44:30, 343040 bytes

Name: Intel(R) ICH9M-E/M SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_2929&SUBSYS_02AA1028&REV_03\3&18D45AA6&0&FA
Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 8.09.0000.1023 (English), 6/4/2009 06:54:36, 408600 bytes

Name: Mobile Intel(R) 4 Series Chipset Processor to DRAM Controller - 2A40
Device ID: PCI\VEN_8086&DEV_2A40&SUBSYS_02AA1028&REV_07\3&18D45AA6&0&00
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_02AA1028&REV_03\3&18D45AA6&0&D2
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:27, 30720 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (English), 11/20/2010 06:44:00, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (English), 11/20/2010 06:44:30, 343040 bytes

Name: Intel(R) ICH9M LPC Interface Controller - 2919
Device ID: PCI\VEN_8086&DEV_2919&SUBSYS_02AA1028&REV_03\3&18D45AA6&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 21:48:27, 15424 bytes

 

[timtofly]

You could try upgrading the video drivers.

 

[The_J]

mmhh...since this computer doesn't have an i-whatever core, and no separate graphics card, it means you don't match the minimum requirements :/.

 

[cain3456]

Before resorting to drastic measures, just how long did you wait? That's what happens when you disable the intro video, you get a black screen. Takes several minutes to get to the Civ5 screen, did you wait that long?

 

[timtofly]

mmhh...since this computer doesn't have an i-whatever core, and no separate graphics card, it means you don't match the minimum requirements :/.

Before resorting to drastic measures, just how long did you wait? That's what happens when you disable the intro video, you get a black screen. Takes several minutes to get to the Civ5 screen, did you wait that long?

I would say that adding a video card is not that drastic, unless one does not have the means to do so. The Pentium duo core may handle the game if a video card was installed.

It seems that if you are running an i3 core processor, then the onboard video will work.

So in this case, your system is not strong enough. Adding a video card may help, but if one is going to have the means to upgrade their computer, then that would be preferred. Going for an i5 core would be preferable to get past the directX10 mess.