I played Civ 5 all last week with no problems. I went out of town Friday and now I can't get it to run at all. After selecting DirectX10/11 it crashes immediately with the following information:
I have verified the local files through steam twice. I have restarted, uninstalled and reinstalled, and deleted video files from steam/steamapps/sid meier's civilization v or whatever it was. Nothing has changed on my video drivers or anything. I've deleted the config.ini file and it hasn't come back. My video card still functions perfectly well for other games. I've tried turning steam off and Civ still won't load.
Here is part of Dxdiag fwiw I will attach the rest
thanks in advance for any help you can offer.
Spoiler :
Problem Event Name: APPCRASH
Application Name: CivilizationV_DX11.exe
Application Version: 1.0.1.705
Application Timestamp: 4febeef5
Fault Module Name: CivilizationV_DX11.exe
Fault Module Version: 1.0.1.705
Fault Module Timestamp: 4febeef5
Exception Code: c0000005
Exception Offset: 00034000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Application Name: CivilizationV_DX11.exe
Application Version: 1.0.1.705
Application Timestamp: 4febeef5
Fault Module Name: CivilizationV_DX11.exe
Fault Module Version: 1.0.1.705
Fault Module Timestamp: 4febeef5
Exception Code: c0000005
Exception Offset: 00034000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I have verified the local files through steam twice. I have restarted, uninstalled and reinstalled, and deleted video files from steam/steamapps/sid meier's civilization v or whatever it was. Nothing has changed on my video drivers or anything. I've deleted the config.ini file and it hasn't come back. My video card still functions perfectly well for other games. I've tried turning steam off and Civ still won't load.
Here is part of Dxdiag fwiw I will attach the rest
Spoiler :
------------------
System Information
------------------
Time of this report: 7/6/2012, 12:30:52
Machine name: BJ-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/24/10 13:59:37 Ver: 08.00.15
Processor: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 6144MB RAM
Available OS Memory: 6134MB RAM
Page File: 1903MB used, 10363MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
System Information
------------------
Time of this report: 7/6/2012, 12:30:52
Machine name: BJ-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/24/10 13:59:37 Ver: 08.00.15
Processor: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 6144MB RAM
Available OS Memory: 6134MB RAM
Page File: 1903MB used, 10363MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
thanks in advance for any help you can offer.