Civ 4 rather gumed up

acos_N

Chieftain
Joined
Mar 22, 2008
Messages
18
First off, yes I looked around. I couldn't really find anything similar to my situation.
second, this is going to be drawn out. Its a rather long story.

The good bits, my computer.

XPS 210 (stop laughing)
vista basic
2 gigs of ram
2.3 Ghtz processor dual core.
ati X1300 g-card

and now, from the start. And, for the record, civ 4 ran fine for as long as I can remember. For those who don't like reading long paragraphs I summarized it at the bottom of the page. I just want to find a way to bring my beloved civ 4 back from the brink

Around the start of feburary my old graphics card died, and for some odd reason dell had me reinstall vista just to be absolutely sure it was really dead. I'm a college student, and as such I had the brilliant idea of only bringing as few CDs with me to college as possible, and certainly not anything elaborate like CD keys and older versions of games. So, I only had my civ 4 BTS cd with me. Rather than doing the smart thing and simply getting all my CDs up to college, I took the lazy way out and got my friend's steam account loaned to me so that I could just run his copy of Civ off my computer when I felt up to playing it.

Well, its spring break now, and I have my CDs with me. So I uninstalled the local files for steam's version of civ 4, and proceeded to install my own copy. Civ 4 installed fine, so I went to install BTS and I obviously wasn't paying much attention because an error message flashed on my screen and I disregarded it because BTS continued installing anyways. When it finished....it just didn't work. I'd hear the CD drive speed up...and stop....then speed up....and stop. This'd continue for a few minutes until the stupid computer just coughed up a "Please insert the correct disc" message. Right. So I tried regular civ 4. No dice, same problem. Looking around online I deduced I should probably have updated civ 4 first, and then installed BTS, so I decided to just start from scratch and reinstall the whole thing.

Now, I usually play blizzard games, so when I look for that nifty uninstall option I look in the program files. Upon not seeing one the thought crossed my mind that firaxis is a bad company who just wants to screw us all, and immediately mashed the "delete" button. Not soon after the firaxis gods proceeded to smite my computer, and make vista more turdy than it already was. Yes, its a word. It was a few minutes after the fact that I realized that was an incredibly dumb thing to do. First I noticed that the computer didn't notice that little detail at all- when I'd insert the disc again it'd just say "play / readme / exit." So I decided to do something really high brow- I purged civ 4 from the computer's registry. Then I got "install / readme / exit" but when I'd start installing it got the idea that I was installing version 1.66, and the version that was on my computer is 1.7. Now, my CD might have 1.66, but the computer certainly doesn't have 1.7. Or anything for that matter. At that point I was delightfully tired, so I called it a night. After peeking around on the forums for a second time I decided to remove any relevent files from my games folder under the user's tab. Of course, this didn't work, so for good measure I ran a search on my computer for anything with "civ 4" "BTS" or "firaxis" in it's name for good measure, and deleted it all.

Right around this time I noticed that nifty little "Add / Remove program" option from the control panel, and amazingly enough civ 4 and BTS were still on the list. Amazed, I proceeded to remove BTS with no problem, but when I went to remove civ 4 it gave me a delightful little "An error (-5004: 0x80041f42) has occured while running the setup." error message.

Now, I realize I've basically screwed the pooch on this, but is there any way to bring civ back from the brink? Have I offended the firaxis gods too much?

(for those who do not enjoy walls of text)
-reinstalled vista
-installed steam version of CIV 4 + BTS
-uninstalled CIV 4 + BTS
-Installed CD version of CIV 4 + BTS
-Error occured while installed BTS, but it proceeded anyways
-after installation both Civ4 and BTS wouldn't work- after the cd drive sped up and then slowed to a stop several times the computer would ask me to insert the correct CD.
-Deleted civ 4 folder from the programs list on the hard drive
-purged civ 4 from registry
-deleted all relevant files from the games sub folder of the users tab.
-having noticed it, used the add/remove programs program to remove BTS, will not remove CIV 4.
-civ 4 will not install, citing an out dated version (1.66) trying to be installed versus the more up-to-date (1.7) being in place on the computer.

oh, and I'm prepared to love anyone who can come up with a solution long time.
 
If Civ4 and BTS are still on the Add/Remove list then you haven't deleted all registry entries. Delete these:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{32E4F0D2-C135-475E-A841-1D59A0D22989}
 
oh, thank you kindly!

It worked. I would not have thought to canvas long lines of incomprehensible strings of text to figure out which one is actually relevant to my problem.
 
oh capital.

Civ 4 installed fine, so I proceeded to install patch 1.74 since it was still giving me that "CD not detected" bug mentioned above. Up through to the very end of the installation it runs fine, but then gives me a "error1706. No valid source code could be found for civ 4. The Windows installer cannot continue."

Am I missing something? Some other patch I need to install first?

Thanks.

EDIT: ok, this is weird. After pressing "ok" it tells me it isntalled successfully and prompts me to restart my computer.

RE-EDIT: Ok, so after restarting my computer it threw this error message at me.
Error Code: -5004 : 0x80041f42
Error Information:
*C:\Program Files\Common Files\InstallShield\Professional\RunTime\12\00\Intel32\iKernel.dll
>inc\CoCreate.cpp (44)
>SetupDLL\SetupDLL.cpp (1390)
PAPP:Sid Meier's Civilization 4
PVENDOR:Firaxis Games (##IDS_PRODUCT_URL##)
PGUID:CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8
$11.0.0.28844
@Windows (6000) BT_OTHER 55672.18

any ideas?
 
You HAVE angered the Firaxis gods; the uninstall option comes up when you insert the disc.
 
You HAVE angered the Firaxis gods; the uninstall option comes up when you insert the disc.

that may be the case for you, but it simply does not appear for me, nor does it address my current situation.

Thank you for your comment though.
 
I have no experience with Vista and thus cannot help you. I feel that this is probably the source of your problem - Vista driver and/or hardware compatibility problems. Yet, you say Civ4 ran fine before.

Have you installed it to an XP machine?
 
I have no experience with Vista and thus cannot help you. I feel that this is probably the source of your problem - Vista driver and/or hardware compatibility problems. Yet, you say Civ4 ran fine before.

Have you installed it to an XP machine?

before I got my new computer I ran civ 4 just fine on an XP computer.

2.6 ghtz pentium 4 processor
512 MB ram
radeon 9800 graphics card
windows XP SP2.

and before I reinstalled vista on my current computer it ran just fine. I'm just at a loss right now. Hardly played BTS for 3 months before it just rolled over and died on me :S.

I want my 40 bucks back >.<
 
actually, I'm finding that I get the 5004 error from trying to remove the program from the add/remove programs program reguardless of what I've done to the core files.

just adding that in. I looked around on the support page for 2k, and I've found that my temp file for my user name is none existant, but deleted the file it suggested under the install shield (something about file corruption. *shrug*)

EDIT: Weirder still, there are no registry keys filed except the patches. *shrug*

RE-EDIT: Ok. what the hell? Deleted the files in the program tab in my hard drive, and the files in "my games" and the patch registry keys. I simply could not find any registry keys for anything else (including the ones listed above. Even ran searches on them and nothing turned up) but when I try to reinstall the game it insists I have 1.7 installed and the CD contains 1.66.
 
Hi acos N,

My Dad just bought a laptop with Vista on it and I had all sorts of trouble getting some "Vista Certified" progs to work (e.g. Outlook 2007).

I do not know if this will help you with Civ 4 under Vista, but I got my troublesome progs to run by right-clicking on the program icon and selecting properties.

In the compatibility section I set it to run as "Windows XP (SP2)" and I have not had any troubles with any of these programs since.

Give it a go with Civ 4 and good luck, I can sympathise with anyone suffering Vista problems...what a lemon it is!
 
Hi acos N,

My Dad just bought a laptop with Vista on it and I had all sorts of trouble getting some "Vista Certified" progs to work (e.g. Outlook 2007).

I do not know if this will help you with Civ 4 under Vista, but I got my troublesome progs to run by right-clicking on the program icon and selecting properties.

In the compatibility section I set it to run as "Windows XP (SP2)" and I have not had any troubles with any of these programs since.

Give it a go with Civ 4 and good luck, I can sympathise with anyone suffering Vista problems...what a lemon it is!

tried that early on. At this point civ 4 isn't technecly even installed (though, the computer swears it is) if I hadn't.

vista isn't that bad. Its pretty undistinguished in terms of issues regarding backwards compatability.

and just to check, I tried using the CD in my old computer. Sure enough, it runs fine.:crazyeye:
 
well, I had a fun time running a search in regedit for "civilization" "sid" and "firaxis games" and deleting everything I found. I also found out steam had saved some civ files, so I uninstalled that too. Also deleted the file that is attributed to causing install shield to have problems.

Re-installed civ4 without a hitch, but I'm still getting the "please insert CD" problem.

My copy of civ 4 is 1.61. Which patch updated it to work with vista? 1.66?
 
well, I went ahead and installed BTS. That went fine as well, so the 5004 error is finally fixed, but that still isn't solving my problems with recognizing the disk.

Just on a hunch I went over to the 2k support site and wouldn't you know it, my problem is fairly common. It turns out the labels for disk one and two got mixed up on some print runs.

Now, of course, this doesn't solve my problem. I just thought I'd mention it.
 
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