CIV V crashing......

[timtofly]

When it crashes, can you return to your desktop, or does it give you a BSOD?

If you are getting a BSOD, then it is probly not the game. There is some executable in the background that is disrupting the game via memory corruption, or your hardware has issues. The graphics on my computer get to the point now where I have the red and white checkerboard, and the game can even come to an adrupt stop, but since removing the program that was corrupting the game files the game has not crashed. It does take a while to get the video back to normal and if I try re-loading a game after several days of play, the game just disappears and I re-boot the laptop to clear out any memory effects.

However my game does not crash nor does it freeze. It did not even hic-up when the last patch was pushed out. I would try going in offline mode via steam. Disconnect any network connections and start in offline mode and see how long the game will play. At least that would rule out any funny business regarding steam, or network interferrence. It would narrow it down to background executables running during the game and or hardware. IMO and with thousands of people playing both on and off line, I doubt it is related directly with the game or it's files. I still think there is an outside source that is corrupting the game files some way.

 

[sparkyal]

I can definitely give that a try, playing offline.

I do not get a Blue Screen of Death. Basically, the screen goes blank, it says "No Signal" and the everything stops responding. I have to do a hard reset to get the computer back up and running.

 

[timtofly]

I can definitely give that a try, playing offline.

I do not get a Blue Screen of Death. Basically, the screen goes blank, it says "No Signal" and the everything stops responding. I have to do a hard reset to get the computer back up and running.

That would point more toward the Graphics card and it's memory, or ability to process the game properly. If it still happens when offline, then it may indicate a defective Graphics card that only Civ V and it's extreme "pushing" the limits has discovered a "glitch" in it. It could still be the card drivers, but it would seem that you would get a BSOD instead of "just" losing the signal. Sometimes the Bios of the mother board may "shut" down the whole system, so you may check for fan noise when it happens. If the fans are still running, or running faster, then the MB may be getting false heat readings. If nothing is running the PSU, may have triggered a total power down itself.

 

[sparkyal]

Well, i never did the offline thing...i remembered trying tat the first time i had this problem and it did not help.

So, i've been talking back abd forth with 2K tier 2 tech support. And while i was waiting for an answer i remembered that it was time to clean the cimputer a bit anyway. It gets pretty dusty on the inside so i go in an clean it out. While i was doing it i thought it might be a good idea to just re-seat the video card and the RAM modules/ so i took them out and made sure there was no dust. then put them all back in.

Then i changed my video card settings to how they were previously (i wanted to know if the re-seat was a fix in case it worked)./ Played 2 hours, no problem. Later, oi played for another hour, no problem. Today i played for 3 hours no problems so far. So that may be the fix.

Thanks

 

[timtofly]

Dust and steam makes for good mud?

 

[sparkyal]

Hahahahahahahahahaha