Game crashes after 220 turns

[Alliton]

Although I upgraded to a new PC:

Intel Core i7 980 Extreme 6C (3.33GHz, 12MB Cache)
12GB Triple Channel 1333MHz DDR3
Nvidia GeForce GTX460 Dual

Every time I play the game and get past ~220 turns, the game just crashes.
I contacted support and they recommended that I update to the latest version of the Drivers, which I have, and it still crashes.

Does this happen to anyone else? or is it just the way that I play the game and I am stuck until they finally patch the software.

This hasnt mappened once or twice ( I know i am an idiot for sticking with it even though I know it will crash before I win) but more like 15+ times.

 

[Smote]

Although I upgraded to a new PC:

Intel Core i7 980 Extreme 6C (3.33GHz, 12MB Cache)
12GB Triple Channel 1333MHz DDR3
Nvidia GeForce GTX460 Dual

Every time I play the game and get past ~220 turns, the game just crashes.
I contacted support and they recommended that I update to the latest version of the Drivers, which I have, and it still crashes.

Does this happen to anyone else? or is it just the way that I play the game and I am stuck until they finally patch the software.

This hasnt mappened once or twice ( I know i am an idiot for sticking with it even though I know it will crash before I win) but more like 15+ times.

nice processor I love that 32nm badboy.

Do you save/load much? Do the crashes happen every game at turn ~220, or 1 game in particular that you have tried multiple times?

I have had something similar before, but it hasn't been pervasive enough to ruin the majority of my games, just 1 or 2. No idea on the cause, and I think the devs are working on these crash issues as one of their foremost issues.

 

[Alliton]

I have had the problem when I save and load multiple times, and also recently when I never turned off the game just kept it running 24/7 and came back and continued playing.

Out of all of the times that I have played, and it has been a lot, I have only gotten to win 5 times before the game crashed, and even with those, if I kept going a few more turns, it would still crash.

Also, I am running Windows 7 (64 bit) and with dx11.

 

[timtofly]

What size map are you playing? The large map seems buggy.

 

[Alliton]

Initially, I was on Huge, but thought Large might be better.
I will go back and try a different Map size and see it that fixes it.
If it is, it is very disappointing that something as fundamental as Map size would cause the problem.

 

[timtofly]

Initially, I was on Huge, but thought Large might be better.
I will go back and try a different Map size and see it that fixes it.
If it is, it is very disappointing that something as fundamental as Map size would cause the problem.

While I have not tried it, you could probably play on a large map, but you need to have fewer than a total of 60 cities including the AI ones. And make sure the AI or you do not spam units. The map in itself may not be buggy, but being able to spread out and build more may cause it to be buggy.

From the other thread where the person tested more than dual core cpu's, he said that the game did not really utilize more than two cores and did use a lot of memory. If the game is running out of memory and creating a large swap file, that may be the bottle neck. People with SSD's seem to have better luck with this effect.

Personally on my games I do not mind a minute in-between turns. It is the 15 minutes it takes to load up the game everytime it crashes. It takes 5 minutes just to return the computer back to normal after a crash. I was on a large map with over 100 cities and 16 CS. There was also over 200 units. The game was also played through several patch upgrades which did not help either.

 

[Alliton]

Take2 Support had me Verify the Game software through the Steam client and if found a faulty game file and replaced it.
Since that fix, this weekend, I haven't had a crash, but I will continue playing and hope that this fixes it long term.

 

[Gelvan]

Take2 Support had me Verify the Game software through the Steam client and if found a faulty game file and replaced it.
Since that fix, this weekend, I haven't had a crash, but I will continue playing and hope that this fixes it long term.

interesting, after verifying it myself, steam found 3 corrupt files, that have been replaced.
aside of that I could only imagine it (e.g. crashs after turn 200 on huge maps) happens due to cpu/gpu overheating. which would be a bit strange with a laptop that is advertised by the manifacturer with a free copy of civ5 (if bought until end of february). one should think on such a laptop the game should work...
but well, maybe it was the 3 files... we'll see..

 

[Alliton]

Actually the PC that I am running on barely registers CPU usage. I don't have a tool to monitor GPU usage, but I do know that before I upgraded to a new PC with Windows 7, I was running XP sp2 and when it crashed I got GPFs.
Since the Verification and replacement of the corrupt files, I have not had the problems that I was having, so I keep my fingers crossed.

 

[Seek]

n/m..

 

[Michl2602]

Although I upgraded to a new PC:

Intel Core i7 980 Extreme 6C (3.33GHz, 12MB Cache)
12GB Triple Channel 1333MHz DDR3
Nvidia GeForce GTX460 Dual

Every time I play the game and get past ~220 turns, the game just crashes.
I contacted support and they recommended that I update to the latest version of the Drivers, which I have, and it still crashes.

Does this happen to anyone else? or is it just the way that I play the game and I am stuck until they finally patch the software.

This hasnt mappened once or twice ( I know i am an idiot for sticking with it even though I know it will crash before I win) but more like 15+ times.

Which operating system are you using? I think to remember that someone here suggested, that it should be a 64-bit Windows and that there are various problems with the 32-bit versions. But I'm not absolutely sure, if i remember correct.

 

[Michl2602]

Initially, I was on Huge, but thought Large might be better.
I will go back and try a different Map size and see it that fixes it.
If it is, it is very disappointing that something as fundamental as Map size would cause the problem.

It can't be the map size alone, as I'm always playing huge maps without experiencing similar problems too often. It also shouldn't be the OPs hardware, as it is better than mine. Probably really try a 64-bit version of Win?!

 

[Michl2602]

Just searched the net a bit. I seem to remember correct and the cause to favor 64-bit over 32-bit, is that 32-bit systems can't assign more than 4 GB of memory (graphic card's RAM not counted) and therefore would be just a waste on such a strong HW than the OP has (even if it worked properly).

Just found this thread:
http://www.weplayciv.com/forums/showthread.php?5352-The-best-computer-for-Civ5-32-bit-or-64-bit

And here, how you can find out, which version of vista/win7 (32- or 64-bit) you have:
http://windows.microsoft.com/en-US/...and-64-bit-Windows-frequently-asked-questions

 

[Gelvan]

I have win 64 bit and 8GB ram and this does not help at all.. same problem as OP.

 

[Michl2602]

I have win 64 bit and 8GB ram and this does not help at all.. same problem as OP.

Ok, sorry, I'm outbid then. I estimate to have played the game ~250 hours so far, and experienced about 3 hungs (lost mouse pointer; only cure was powerswitching the PC).
As I'm autosaving after each move, it only took me about 15 minutes to be back in game in the same position as before.

I only have 6 Gb RAM on a 64bit-Win7. There hopefully are some admins around that can give some better advice, if you post in the technical thread.

In the beginning (when not autosaving yet) I once had a corrupted save. I could load it, but the game always died on the next move. Autosaving did the trick for me.

 

[Gelvan]

well, did I say "same problem as OP"? not anymore, now the first crash (edit: hang) was on a standard map (okay with TSL mod, but still..) on turn 118 (with 4 cores de-activated via taskmanager). It seems I'm just unlucky with my pc. what specifications do you have? what drivers (version) ? maybe the newest nvidia driver is causing trouble or something like that? (I've updated all drivers, maybe that was a mistake...). I've downloaded the windows update for silverlight, because somebody somewhere has written, they had updated his pc with a windows update, when he sent it in. Did not the trick though.
next step: clean install? I don't know if that really is a thing I want to try... I'll try a clean install of the nvidia driver, if somebody has an advice which version would be the best to use. the one which came with the pc was 8.17.12.5934 (the one I'm using now is 8.17.12.6658). maybe there is also a problem with the newest realtek driver... 2.57. oh dear... is it possible to make a day one recovery without deletion of all files on the HDD?

 

[Ravellion]

I've got the exact same problem, on standard maps. Hoping it gets fixed.

 

[GeneraleKutuzov]

Hi guys, is from 2 month that i don't play Civ5. The reason is the continuos crashes in the late game.
Now 2K has announced a new patch. But i don't see the bug fixes for the crashes!!!!!
Do you know something about this?
Thanks in advance.

 

[Smote]

Hi guys, is from 2 month that i don't play Civ5. The reason is the continuos crashes in the late game.
Now 2K has announced a new patch. But i don't see the bug fixes for the crashes!!!!!
Do you know something about this?
Thanks in advance.

The first line...

"ENGINE
Significant turn time improvements."

 

[Michl2602]

well, did I say "same problem as OP"? not anymore, now the first crash (edit: hang) was on a standard map (okay with TSL mod, but still..) on turn 118 (with 4 cores de-activated via taskmanager). It seems I'm just unlucky with my pc. what specifications do you have? what drivers (version) ? maybe the newest nvidia driver is causing trouble or something like that? (I've updated all drivers, maybe that was a mistake...). I've downloaded the windows update for silverlight, because somebody somewhere has written, they had updated his pc with a windows update, when he sent it in. Did not the trick though.
next step: clean install? I don't know if that really is a thing I want to try... I'll try a clean install of the nvidia driver, if somebody has an advice which version would be the best to use. the one which came with the pc was 8.17.12.5934 (the one I'm using now is 8.17.12.6658). maybe there is also a problem with the newest realtek driver... 2.57. oh dear... is it possible to make a day one recovery without deletion of all files on the HDD?

At the first: I wouldn't say that my config is really working, as I'm still suffering from crashes, but not as often as the others here.

My config:

Processor: AMD Phenom II X4 925, 2.8 GHz
Graphiccard: NVIDIA GeForce GT230 with
Driver 8.15.11.8627 from 26-9-2009

It would be great, if the devs could suggest a tested HW-config with minimal probability to crash, as it is very hard to suggest anything without knowing the internals of the source.

Experience (while working with different Linux versions for some years) shows, that there are 2 main pitfalls reducing workability a lot: too old HW/driver-SW but also the newest (and never sufficiently tested) HW/driver-SW.

Sorry that I can't really help here, also because I'm nothing less than a windows-guru. I evidently just had some luck with buying this hardware.