Scurvy Dog
Chieftain
- Joined
- Nov 5, 2005
- Messages
- 6
Upon getting it home I was dismayed to be UNABLE to install the game on two out of three of the computers in our family. All machines come well within spec for the game.
(system details from DXDIAG of the main PC enclosed here)
SYMPTOMS:
Upon placing the DVD disk in my relevant disk drive, the PC will NOT read the disk at all. The read light goes on and off as normal, but no read is successful. Any attempt to open MY COMPUTER and `explore` the relevant drive (`E` drive in this case) results in a system crash recoverable ONLY by cold re-booting of the pC, with the dreaded one finger 5 second salute.
This is repeated on our second machine, but NOT on the childrens machine.
I therefore conclude that the disk itself does not appear to have any known manufacturing errors.
Further investigation and reading of various other forums in an effort to discover what the problem might be, leads me to suspect the efficacy of Dvd re-writers as the problem? I read that the disk protection might be one that is so stringent as to actually handicap any use at all?
Do software disk drives affect the game running at all?
Certainly the two machines that give me problems are utilising dvd burner/readers while the one that can apparently install the game without error is equipped with just a simple DVD reader. Am I correct in this assumption?
Obviously I wish to play the game on my fastest most specced out machine only.
Whatever the problem I seek an early imminent solution, lest I lose the option to return the game in a few days and get my money back.
When complaining to a member of the games Tech support it was noted that I do have the most current graphics drivers, but it was also conceded that it is doubtful that was the problem here.
Dx diag report follows:
------------------
System Information
------------------
Time of this report: 11/4/2005, 16:20:55
Machine name: User
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 10/14/04 11:32:27 Ver: 08.00.09
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Memory: 1022MB RAM
Page File: 233MB used, 2226MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: The file nv4_disp.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce FX 5900 Ultra
Manufacturer: NVIDIA
Chip type: GeForce FX 5900 Ultra
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0330&SUBSYS_00000000&REV_A1
Display Memory: 256.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.7730 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 5/11/2005 23:34:00, 3879808 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 5/11/2005 23:34:00, 3189376 bytes
Device Identifier: {D7B71E3E-4070-11CF-827D-0A2000C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0330
SubSys ID: 0x00000000
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
(system details from DXDIAG of the main PC enclosed here)
SYMPTOMS:
Upon placing the DVD disk in my relevant disk drive, the PC will NOT read the disk at all. The read light goes on and off as normal, but no read is successful. Any attempt to open MY COMPUTER and `explore` the relevant drive (`E` drive in this case) results in a system crash recoverable ONLY by cold re-booting of the pC, with the dreaded one finger 5 second salute.
This is repeated on our second machine, but NOT on the childrens machine.
I therefore conclude that the disk itself does not appear to have any known manufacturing errors.
Further investigation and reading of various other forums in an effort to discover what the problem might be, leads me to suspect the efficacy of Dvd re-writers as the problem? I read that the disk protection might be one that is so stringent as to actually handicap any use at all?
Do software disk drives affect the game running at all?
Certainly the two machines that give me problems are utilising dvd burner/readers while the one that can apparently install the game without error is equipped with just a simple DVD reader. Am I correct in this assumption?
Obviously I wish to play the game on my fastest most specced out machine only.
Whatever the problem I seek an early imminent solution, lest I lose the option to return the game in a few days and get my money back.
When complaining to a member of the games Tech support it was noted that I do have the most current graphics drivers, but it was also conceded that it is doubtful that was the problem here.
Dx diag report follows:
------------------
System Information
------------------
Time of this report: 11/4/2005, 16:20:55
Machine name: User
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 10/14/04 11:32:27 Ver: 08.00.09
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Memory: 1022MB RAM
Page File: 233MB used, 2226MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: The file nv4_disp.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce FX 5900 Ultra
Manufacturer: NVIDIA
Chip type: GeForce FX 5900 Ultra
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0330&SUBSYS_00000000&REV_A1
Display Memory: 256.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.7730 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 5/11/2005 23:34:00, 3879808 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 5/11/2005 23:34:00, 3189376 bytes
Device Identifier: {D7B71E3E-4070-11CF-827D-0A2000C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0330
SubSys ID: 0x00000000
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
