installation problem

[KiwiCaro]

HI - I hope someone can help, I've looked thru the forums and can't see the exact same problem I have.
Bought a new pc today and I popped in my Civ 3 Gold disk 1 to start installation (on new Dell running Win XP home). It got to the part where it asked for disk 2, which I then inserted and hit 'OK'. At that point my pc seemed to sit there thinking about it for a long, long time and then I got the "not responding" error on the install box, I tried to close it down using the task mgr, that wouldn't work so I had to take the disk out of the CD drive to get rid of the error window.
It allowed me one more time to try install, same thing happened. I tried to uninstall as the prog is now showing in my add/rem programmes list, it gives me the option to modify, repair or remove. I have tried to repair and remove, it says it's doing just that but nothing happens. (same thing happens when I try once again to start install from scratch)The prog is still showin in the list.

I installed my old Civ 3 LE disk just fine, thinking perhaps I needed that installed to install or uninstall the Gold version. Nope, Civ 3 Gold is still sitting there as a phantom on my PC!

Hope this makes sense!

 

[da_Vinci]

Hi KiwiCaro

Did anything install from disk 2? If not, maybe the disk is defective.

Also sounds like you can't uninstall to try a clean install. If uninstall won't work in add/remove programs (which I have read here is the preferred way to uninstall), perhaps try the uninstall that the autorun game menu genereates when you insert disk 1. The try uninstall again in add/remove programs (this is a shot in the dark).

I had an install problem, and found that I could not uninstall and then reinstall without rebooting between steps. So you might try restarting between every step in whatever process you try to see if that helps.

You might also check the Dell site for any updates to drivers, BIOS, etc. I had a problem running the game until I found that e-machines had a BIOS update (which I think was necessary after XP Service Pack 2 came out) available. After installing that update, game runs fine.

Hope something here helps.

da_V