Alrighty, I'm posting my Dxdiag files again in the hopes of getting some answers, since 2kgames.com's technical support can't be bothered with reading their email OR answering their phones. (Let me add that I don't begrudge the community's non-responsiveness to my previous query. It isn't your job to fix Firaxis's junk.)
These are my symptoms:
1) The Bink videos, Intro and Wonder are so choppy as to be unwatchable.
2) Towards the endgame on my huge world, the system seems to have immense problems with scrolling. It will occasionally pause while trying to render a screen leaving a landscape denuded of cities or units. Sometimes it will just go black entirely and take its sweet time about crashing to the desktop. When it does, it has taken the OS's display settings with it. I am stuck with 800X600 with 4 bit color and have no choice but to restart. The latter happens about once every ninety minutes. (In the Huge World endgame.)
This is what I have done to stop them:
1) I have patched to 1.52. (This actually made the Bink videos worse.
2) I ran a full defrag on the HD. (Hey maybe having the file parts closer together will stop the videos from skipping right?)
3) I cut the graphical quality to Medium and then to Low. This did nothing to stop the CTDs.
4) I sent an email to Take2 tech support on Wednsday of last week. I have recieved neither a reply nor an automated acknowledgement of receipt.
5) I spent a futile hour on the phone today attempting to get to their tech support department. I was disconnected 4 times on being told that nobody was available and that I should call back later. I also obtained and attempted to use the front desk's phone number. Apparently they were out for the observance of New Year's day. (A message in the phone system informing me of this before I went onto hold would have been polite.)
Attached is my dxdiag file.
Hopefully someone can end this insanity.
These are my symptoms:
1) The Bink videos, Intro and Wonder are so choppy as to be unwatchable.
2) Towards the endgame on my huge world, the system seems to have immense problems with scrolling. It will occasionally pause while trying to render a screen leaving a landscape denuded of cities or units. Sometimes it will just go black entirely and take its sweet time about crashing to the desktop. When it does, it has taken the OS's display settings with it. I am stuck with 800X600 with 4 bit color and have no choice but to restart. The latter happens about once every ninety minutes. (In the Huge World endgame.)
This is what I have done to stop them:
1) I have patched to 1.52. (This actually made the Bink videos worse.
2) I ran a full defrag on the HD. (Hey maybe having the file parts closer together will stop the videos from skipping right?)
3) I cut the graphical quality to Medium and then to Low. This did nothing to stop the CTDs.
4) I sent an email to Take2 tech support on Wednsday of last week. I have recieved neither a reply nor an automated acknowledgement of receipt.
5) I spent a futile hour on the phone today attempting to get to their tech support department. I was disconnected 4 times on being told that nobody was available and that I should call back later. I also obtained and attempted to use the front desk's phone number. Apparently they were out for the observance of New Year's day. (A message in the phone system informing me of this before I went onto hold would have been polite.)
Attached is my dxdiag file.
Hopefully someone can end this insanity.
