Telling us that the patch will be out next week and then not following up on why it isn;t released as soon as it was implied to be released is really just a shockingly bad decision.
Oh, I agree that they could have mentioned it when the the new bugs were found, and they realized that it'd take them longer. On the other hand, I'd rather they focused on fixing the new bugs rather than coming here to post.
And I "care" if it takes months, but at the same time, not really. Basically, yes, I want the patch. I'd like it as quickly as possible. But I'm not going to be impatient about it, I'll wait as long as necessary for it to come out.
Bh
It takes 5 minutes, tops, to inform the community that further bugs have been found delaying the release for possibly 2-3 weeks. Instead, they completely ignore the community which buys the game.
If you treat the community like trash, they are much less likely to support your products.
There's a good reason, I'm sure, why he posted the lastest news on Apolyton instead of here - over there, he doesn't get vilified if people's assumptions about his posts don't turn out to be true.
Actually, even some of the comments over there were a little off the mark....
I draw your attention back to my point: a significant percentage of games players (especially ones on fan forums) are teenagers without any experience of how actual business works, yet who anonymously mouth off as if they know what's going on and as if mouthing off is the way to achieve something in business.
That is the nature of the beast.
"treating like trash" is a really melodramatic way of saying "not having informed". Can you imagine speaking to people like that in real life who have, for all intents and purposes, done you no harm?
I personally think that companies which keep their customer's well informed are doing themselves a good service.
It is, however, not obligatory.
You bought the game, you have a working product, this patch is a value adding pack brought to you at no extra cost.
Some of the additions *are* fixes, I agree.... but would you rather just have a couple of bug fixes or all this additional, user-feedback based gameplay improvements that they've added?
Really, the biggest problem with games is that the custom base tends to be teens with little true understanding of business and who are prepared to make anonymous loud and ugly demands over what amounts to minor issues - not referring to anyone here, but just in general.
If you seriously do have a problem with the service, write a professional letter to them (that would be the publisher though, not the developer) outlining your grievances and they will be obliged to write back to inform you.
Ok, you seem to be lacking an understanding of how game companies work. Believe it or not, Firaxis makes absolutely no money from "the community". Firaxis gets paid by Take Two. So whether you or I buy the game doesn't impact them directly - in fact, they got paid for the game before we even had the option to buy it (yes, purists out there will note that some companies get royalties based on sales, but that generally isn't the majority of their income). So if you want to complain about someone, complain about Take Two. They are the ones who you bought the game from. They also, conveniently, are the ones who are in control of the release schedule for the patch. So if you want to complain about someone not keeping you in the loop, that's your target.
Firaxis, on the other hand, has no control over the patch, and isn't going to see any extra money based on it. So any communication they give us about it is out of the kindness of their hearts. When we see just how much crap they get when they do post (I refer you to all the bile directed Alex's way over the post he made), I'm not surprised in the slightest when he doesn't come back for a follow up. There's a good reason, I'm sure, why he posted the lastest news on Apolyton instead of here - over there, he doesn't get vilified if people's assumptions about his posts don't turn out to be true.
Bh
You're right. We would have a different one. Or, have you forgotten all the "when is the official patch" hub-bub that was going on before Alexman's poll?If they bug-tested it before announcing the changes, we wouldn't have this problem now.
You're right. We would have a different one. Or, have you forgotten all the "when is the official patch" hub-bub that was going on before Alexman's poll?
Wodan
Ok, you seem to be lacking an understanding of how game companies work. Believe it or not, Firaxis makes absolutely no money from "the community". Firaxis gets paid by Take Two. So whether you or I buy the game doesn't impact them directly - in fact, they got paid for the game before we even had the option to buy it (yes, purists out there will note that some companies get royalties based on sales, but that generally isn't the majority of their income). So if you want to complain about someone, complain about Take Two. They are the ones who you bought the game from. They also, conveniently, are the ones who are in control of the release schedule for the patch. So if you want to complain about someone not keeping you in the loop, that's your target.
Maybe its just me, but a 1-2 line post telling us that it has been delayed and giving a revised estimate of release (eg it's a month away) would stop 95% of complaints directed towards Firaxis/Take2.
It should be out early next week. We had to go back and fix a couple of new bugs we introduced.
what, like that? (posted 23/9)