Steam Security: Verify your account!!!

McLMan

Afraid of the monkeys
Joined
Jun 29, 2005
Messages
1,156
Location
Trinity, Florida
To cut to the chase, everyone should please read this article about Steam security. Doing so could save you a headache I went through back in March.

With the release of Civ V there are a lot of people new to Steam. You can learn from my mistake(s). I would like to go on record and say that I am not a Steam hater. I was glad when I found out that Civ V would utilize it. That doesn't mean I believe Steam is perfect or that you couldn't run into problems. In my opinion taking the steps to verify your account should not be optional. At a minimum they should better advertise the account verification process.

Back in March my Steam account got hijacked. One of my Steam friends that I had been gaming with for several years (before Steam even) sent me a message that said "Found this link to get free steam games: www.xxxxxxxxxxxxxxxx" Mistake #1 was that I wasn't suspicious enough. It was a bit out of character for this friend, but the url looked legit (thought it was for european steam), and I clicked on the link (mistake #2) The link took me to what looked exactly like the Steam Community page with the boxes for entering my username and password. I put in my information (mistake #3) and clicked ok. Nothing happened. I thought it was a dud so I went back to gaming. About 10 minutes later I got kicked from my game with a popup that basically said I can't be in 2 places at once and had been logged off. It was only after I tried to log back into Steam only to be told my password was incorrect that I realized that I had been phished in a chain of phishing. I had 2 other friends fall into the trap as well.

I got everything back by putting in a ticket at Steam Support with proofs of purchase (dates, .pdf's of receipts, etc.) It did take 6 days to get it resolved. The whole time I was worried that a hacker was using my account and I'd end up VAC banned from my games even after I got my Steam account back. Thankfully that didn't happen.

What I didn't realize was that all of that could have been avoided if I had verified my account. With a verified account the phisher couldn't change my password and secret question without access to my e-mail.

What I learned:
  1. Verify your account!
  2. Don't use the same password for Steam as your e-mail.
  3. Be suspicious of messages of free stuff from friends. There's no free lunch.
  4. If it's too good to be true it isn't true.

Steam is useful, but it's not perfect. Verify your account right now!

HOW DO I VERIFY MY EMAIL ADDRESS?

Verifying your email address with Steam is a simple process:

ON WINDOWS
  1. Right-click on the Steam icon in the System Tray and select Settings or press the Settings button in Steam's File menu.
  2. Click on the Verify email address button.
  3. Follow the on-screen instructions.
  4. You should then receive an email message from Steam Support.
  5. Click the unique link provided in this email message to finish verifying your email address. The web page which then launches will confirm your success.

ON MAC
  1. Open Steam and click on Steam > Preferences
  2. Click on the Verify email address button.
  3. Follow the on-screen instructions.
  4. You should then receive an email message from Steam Support.
  5. Click the unique link provided in this email message to finish verifying your email address. The web page which then launches will confirm your success.
 
This is very good information!

People should also remember to NEVER go to account pages from links on other websites or emails. ALWAYS type the official URL in the address bar first and log in that way. This goes for any account.
 
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