Honestly, I'm disappointed to say that every game I've played for the last few years has had a crap release. However, they all get better over time. Since Civ 5 seems to be embracing the internet 2.0 movement, it seems like it has a lot of space to grow. Keep in mind that most of the people that like the game and that don't have any problems with it aren't posting about it. Although, I agree that there are a number of issues and that the game creators should endeavor to have their games work for as many people as possible.