Civ 4 BSOD issues

mongoxx81

Chieftain
Joined
Aug 6, 2010
Messages
4
HI all. I did a search and didn't see anything in the 4 pages for this BSOD issue.

I'm trying to fix my stepfathers Civ 4 game. Everything he has in terms of games works fine. No issues with anything other then Civ 4 and the expansions. I have his computer here at my house and of course I forgot the CD. So I downloaded steam since I have all the games/expansions on my steam account and logged in using my info. Using the steam version I knew it would be updated to the latest and I figured that would limit a possible solution right off the bat.

So, anyways I can play for 2 minutes, an hour, or 30 minutes(the expansions react the same way). It seems completely random. When it crashes it goes straight to the Blue screen of death. He's running XP and has no errors showing on BSOD. SO i go into the event viewer and I get these two logs..

Log 1

The description for Event ID ( 0 ) in Source ( ForceWare Intelligent Application Manager (IAM) ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Ray! StartServiceCtrlDispatcher.

Log 2

The description for Event ID ( 0 ) in Source ( ForceWare Intelligent Application Manager (IAM) ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Ray! CServiceModule::Start().


He's running XP Service Pack 3

Athlon II X2 240
2.81 ghz 2.0 gigs of Ram

ATI Radeon x300/x550/x1050 series and secondary

The Dxdiag is attached

Any more info needed just ask

Thanks in advance
 

Attachments

Made a quick google search: Does the computer have a motherboard with nvidia chipset (Asus A8N-E motherboard)?

Seems to be a part of the chipset firewall. You should be able to deactive the process nsvcappflt.exe (-> that's it) via msconfig.
I hope you have another firewall to backup this loss.
 
The motherboard chipset is

MSI K9n6pgm2-v2(ms-7309) (Also just downloaded latest drivers)

Deactivated the process you recommended and then got an error report after about an hour.


Faulting application civ4beyondsword.exe, version 3.1.9.0, faulting module civ4beyondsword.exe, version 3.1.9.0, fault address 0x004f87e7.
 
I guess I can replicate it because it always crashes. I guess thati s a step up from BSOD :crazyeye:

I have no idea what the issue is because only Civ 4 is having issues running on the computer.

EDIT: I downloaded Bioshock for him and the cursor is missing on the menu lol

Is it safe to assume that having a nvidia chipset and an ATI video card isn't a great setup?
 
mmhh...do you have problems with other processing intensive programs?
Could you maybe test, if your computer can stand a benchmark with Furmark?

Because i guess, it might be an overheating problem.

Is it safe to assume that having a nvidia chipset and an ATI video card isn't a great setup?

:D
But no, i have such a combination myself, and i do not have any bigger problems related to the different companies with it.
 
* Score: 111 points
* Submitted on August 10 2010, 11:41 pm


* App Version: Geeks3D_FurMark_v1.8.2_Build_Apr 16 2010_at_10:36:37


* Main graphics card: ATI Radeon X300/X1050/X550
* Number of Active GPUs: 1
* Graphics Drivers: Catalyst 09.3 - 8.593.100.2-090721a-085695C-ATI 7-21-2009
* GPU Temperatures (start/end): not available


* Bench Duration: 60 ms
* Resolution: 1434 x 858
* MSAA samples: 0
* Window Mode: windowed


* CPU: AMD Athlontm II X2 240 Processor
* CPU Speed: 2812 MHz
* Operating System: Windows XP 32-bit build 2600 Service Pack 3
 
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