1. We have added a Gift Upgrades feature that allows you to gift an account upgrade to another member, just in time for the holiday season. You can see the gift option when going to the Account Upgrades screen, or on any user profile screen.
    Dismiss Notice

Civ 6 on Switch always crashes when trying to save post turn ~600.

Discussion in 'Civ6 - Nintendo Switch' started by Zelwindin, Feb 6, 2020.

  1. Zelwindin

    Zelwindin Chieftain

    Joined:
    Feb 6, 2020
    Messages:
    3
    Gender:
    Male
    Greetings all,

    I am posting this here to try and draw attention to a game breaking bug on the Switch version of Civilization 6.

    I have been in touch with 2k support for a couple weeks now trying to figure out why my campaigns always crash on specific turns once I've gotten past turn 600 or so. Now, after messing around with the game settings and repeating the bug on 3 separate campaigns, I have figured out what is causing the crash.

    Specifically, saving the game is causing the crashes. If I change auto-save to 100 turns, I can proceed past the turn where the game would hang up and crash every time. However, I cannot manually save the game after this specific turn. The game will always crash when trying to manually save.

    To better explain in case anyone is not following, here is a breakdown of what's happening.

    I've reproduced the bug in 3 separate campaigns. Please note that each campaign uses a different random seed for the map generation:

    Huge world size, 20 civs, 24 city states, marathon speed, Fractal map, Teddy Roosevelt as the leader: Game always crashes on turn 642.

    Huge world size, 20 civs, 24 city states, marathon speed, Islands map, Ghandi as the leader: Game always crashes on turn 624.

    Huge world size, 20 civs, 24 city states, marathon speed, Islands map, Qin Shi Huang as the leader: Game always crashes on turn 614.

    If I change the auto-save feature in the game's options from the default (save every 3 turns) to save every 100 turns, I can pass the turns where the game always crashes. The game runs perfectly fine. However, the moment I try to manually save on ANY TURN past the specific turn mentioned above, the game will always crash.

    I'd like to note as well that no faction is nearing victory. As I've said, the game can continue past the specific turn with auto-saves changed, so I can say definitively that there is no "victory on the next turn" bug in play. I'd also like to note that declaring war on factions does nothing to fix this bug. I have literally tried declaring war on every faction and city state at once. Nothing changes.

    Furthermore, I have reproduced this bug on two separate switch consoles (my own, and my girlfriend's). The first two campaigns were on my switch, the third was on hers. The bug still occurs in exactly the same fashion. Therefore I think it's safe to conclude a faulty switch console is not the issue.

    I can only guess that the save file size is getting too large or some such for the switch to process (and no, my switch is not lacking space, unless 1 save file is larger than 20 gigabytes, which I very highly doubt is the case).
    ------------------------

    At any rate, I hope this post somehow grabs the attention of the development team. If you are a switch civ 6 player, please be aware of this bug; if you are a fan of epic grand strategy campaigns as I am, I do not recommend playing any sort of campaign past turn 600, as I imagine you soon will hit this bug and your campaign will become unplayable.
     
    Lamadave and Mekias like this.
  2. fantsu

    fantsu Prince

    Joined:
    May 24, 2009
    Messages:
    409
    Location:
    Finland
    For now it might be good idea to play smaller games. It might be just too much for the Switch or something. I play on smaller maps, and have avoided this possible crashing so far. Not sure if this is the solution, but it works for me. There are similar problems with the iPad version too with the expansions it seems, so its possible they are investigating these kind of problems already.
     
  3. Mekias

    Mekias Chieftain

    Joined:
    Feb 24, 2020
    Messages:
    2
    I've just had almost the exact same experience. My first epic speed/huge map game. On turn 368, it tries to autosave and crashes every time. I try a regular save and it crashes every time. For some reason, quick save still works but I'm worried that it will start failing as well. I've changed autosave to every 100 turns for now and hoping I can keep going with just quick save (although it's making me nervous). I had just settled a new city (my 21st city). Maybe that extra city pushed it over the edge. I had been crashing more and more frequently before this started happening. It was originally crashing once every 30 40 turns in early/mid game but as it went on, they started happening more often. Right before this, I was crashing every 2 or 3 turns (some of that was probably the autosave crash).

    Has anyone heard of a fix for this yet? I'm gonna try to clear cache and re-install but I'm not hopeful.

    Edited to add:
    I re-installed and cleared the cache. Still crashing.
    Now on turn 371 and the quick save has started crashing as well. There is literally no way for me to save this game any more. All those hours and plans are now wasted. How is this issue still around at this point?
     
    Last edited: Feb 25, 2020
  4. Lamadave

    Lamadave Chieftain

    Joined:
    Mar 7, 2020
    Messages:
    1
    Hello. I also had the same problem. The game became unplayable because everytime i saved manually or on autosave it would crash.

    Civ support didn’t help much.

    After trial and error I found out the game doesn’t save if you setup autosave to “ALL” in the options.
    Next, you have to create a 2K account and link it to your switch. From there on out just save your game to the “Multiplatform Cloud”. That worked for me.

    I’m on turn 900, save often because the game crashes occasionally, but not when i save the game.

    Hope that helps!
     
    Last edited: Mar 7, 2020
    Zelwindin likes this.
  5. Mekias

    Mekias Chieftain

    Joined:
    Feb 24, 2020
    Messages:
    2
    Good info. I wish I had tried that last week. I had already deleted my manual saves because I thought they were corrupted. Then I started a new game without thinking and it over-wrote my autosaves and quicksave. Now I have no saves left of my old game.
     
  6. fantsu

    fantsu Prince

    Joined:
    May 24, 2009
    Messages:
    409
    Location:
    Finland
    Bad luck, but in these cases deleting the old files (from maybe previous versions) can sometimes help. I would've probably tried the same solution.
     
  7. Zelwindin

    Zelwindin Chieftain

    Joined:
    Feb 6, 2020
    Messages:
    3
    Gender:
    Male
    Hopped back on to see if any solution had been found, and noticed there's been some posts!

    Going to try out your suggestion Lamadave, thank you very much for posting this. Would love to be able to play some Civ 6 again, hurrah!

    Best of luck to everyone, I hope his suggestions works for you all. I will check back in once I've seen how things turn out.
     
  8. Zelwindin

    Zelwindin Chieftain

    Joined:
    Feb 6, 2020
    Messages:
    3
    Gender:
    Male
    Lamadave, your suggestion worked for me as well! Thanks again for posting, I can finally play the grand campaign I bought the game for. Now, if only the devs would fix the switch issue so I can turn auto-save back on...
     

Share This Page