Actually I have made unit's for Morrowind before and have a basic understanding of 3Dmax, I've recorded numerous sound files as I sing in a band and have even done so in languages I don't understand (Italian, Japanese and German) for dramatic effect and such.
Also, the sound files for CiV are NOT recorded by a native speaker, as noted before, it's pronounciation is pretty terrible for anything but the most common languages (English, French, Japanese, Chinese, etc).
And pretty leaderheads =/= a good game, just look at Rage or the Star Wars prequels (or any of the thousand of bad rehashes that the movie and game industry has been releasing the last couple of years in absence of any real creativity).
I understand you, a part of you really wants to white knight this game but just know that defending a game like this will always be a losing battle.