Game makes comp reboot..

[Cossack32]

Yo,

When I launch Civ4, it will go through all the "Init" until "Init MP/Voice", where it crashes and my computer will reboot. I've got both the patches, so I don't know what is causing the problem.

Comp Specs:
XP Home SP2
Pentium IV 3.0 GHz
1022 MB RAM
Direct X 9.0c
GeForce 6600 GT 128 MB
SigmaTel Audio

Thanks.

 

[Zydor]

The was an error due to the XML parser that caused a crash around this stage of the boot up. It appears to be still there for some

Try

http://forums.civfanatics.com/showthread.php?t=135231 (Post 2 Item 10)

If still issues please post again with your Dxdiag

Regards
Zy

 

[Cossack32]

The computer still reboots at 'MP/Voice'

Noob question: how do I get dxdiag to become an attachment?

 

[Zydor]

Start Button - click - select run - type dxdiag - press enter - wait a min - select "save all information" - then post the file using the 'go advanced' button below

Regards
Zy

 

[Cossack32]

Thanks Zydor.

Here it is.

 

[Zydor]

Try updating the Video drivers - NVidia released a new set 21 Dec 05 - and most important for Civ IV the new set included support for DirectX V9.0c

http://www.nvidia.com/object/winxp_2k_81.98.html

Regards
Zy

 

[Cossack32]

Installed the latest nVIDIA driver, and it's still rebooting at "Init MP/Voice".

 

[ainwood]

Try updating your sound card drivers.

Secondly, you might want to turn-off the rebooting when it crashes - so that you can get an error message to help diagnose the problem, rather than just rebooting.

In the control panel, choose "System" then click on the "advanced" tab. Click the "startup and recovery" button. On the next screen, make sure the "automatically reboot" option is unchecked.

If it crashes, you should then get a blue screen of death, however it might tell you what's actually causing the crash!

 

[Cossack32]

Thanks ainwood.

The error has something to do with "DRIVER_IRQL_NOT_LESS_OR_EQUAL"

 

[ainwood]

Thanks ainwood.

The error has something to do with "DRIVER_IRQL_NOT_LESS_OR_EQUAL"

Ok - that's one of the errors that are normally pretty ambiguous! Sometimes it can be a result of failing hardware. Does it say what driver is causing it (something caused a fault in xxxx.dll?)

 

[Cossack32]

The only file that comes up is "sfng32.sys".

I did search on it, and the file has something to do with my soundcard.

"DSP Service driver for SigmaTel(R) 922X, 28 March 2005 build"

 

[ainwood]

Is it an on-board sound-card? Try updating the sound card drivers.

 

[Cossack32]

I've already got the latest update for it.

 

[ainwood]

This is an onboard sound card for an Intel Motherboard, is it? You could try updating your motherboard drivers - that often fixes integrated audio problems.