Gamespy problem

[ironduck]

This might not be the right place to ask, but..

I got online through C3C, which works ok, except that I can't see who is in the lobby.. So I tried to install the full gamespy for standalone use instead of going through C3C. For some reason it doesn't remember my data when I register - I go through registration and get the 'ok' and am asked to log on, but the list to select my username from is blank, and when I ask for it to send my password it doesn't know the email I just registered.. I've tried several times, restarted, giving it time to update database etc, but nada. Also updated to the newest version of gamespy, didn't change anything. Any ideas?

 

[sickgamer]

Ironduck, if I understand you right you may want to try the "connect" button instead of "logon" in the login window and see if that works.

 

[ironduck]

I don't know how to upload a picture, might explain it better.. There is no 'logon' button, only a 'connect', but I need to select profile and type a password first. Which I can't since there is no profile to select (because it doesn't seem to save me in the database). Very odd.

 

[sickgamer]

Yea this is Odd. Can you type in ur usename and password and then hit "connect" ? I believe you can change ur avatar once your logged in.

 

[ironduck]

Nope, it won't let me type anything in the username string, only select from a menu, but the menu is empty and no matter how many times I register an account it never remembers my email or username.. on the other hand, I have no problems getting online with c3c directly. Just would like to be able to see who is in the lobby.

 

[sickgamer]

maybe u may try register it again and see if it works..never happened to me tho. yea the good thing to have GS is that u can have a live image of the game lobby ( who is online, their locations if available, their pings n their fancy avatars

 

[ironduck]

I've tried registering about 10 times now with different emails etc.. gonna see if I can get a reply from their tech support.

 

[ironduck]

I found a way to fix this. Registering through the website instead of using the registration wizard did the trick

 

[sickgamer]

cool glad u figured this one out...they should fix the gayspy software so noone would suffer again.

 

[oogabooga22]

The exact same thing has been happening to me. I contaccted GameSpy customer support, they weren't very helpful, they told me to disable any virus control software or firewalls and then try again... but I don't even have any of these, so this advise was pretty useless.

I haven't tried registering through their site, that's a good idea if it works.

 

[ironduck]

They keep giving me that blah about firewalls, even though I've explained 4 times now (they keep coming back even after I told them I fixed it!) that it has nothing to do with that. To play civ online you do need to open the relevant ports and/or allow program access, but that's no sweat if you know how. The trouble lies with a bug in the gamespy registration wizard. Registering through the website circumvents this issue. I forget where on the site I did that, but you can always ask them.

 

[oogabooga22]

Wait, I can't find the page for registering on their website, does anyone know the link?