HELP HELP - An unhandled win32 exception error

[singhbal]

I am getting An unhandled win32 exception error when I try to play. Please help.

 

[The_J]

Welcome to CFC .

Please add some more details.
What does the exception exaclty say?
What operating system do you have?
Are your directX installation and your graphics drivers up to date?

 

[singhbal]

The error says ""an unhandled win32 exception occured in CivilizationV.exe (3716)"
I am using Windows XP

Excuse my ignorance but how do I check "Are your directX installation and your graphics drivers up to date?"

Thanks a ton!!!

 

[The_J]

It would be the easiest you just install the newest one.

For ATI cards (Radeon), you can find the drivers here.

For nvidia cards (Geforce) you can find the drives here.

For directX see here.