Help me how to save the game,,

[sinanai]

Please my save order does not work and i cannot save my game....what can or should i do...i have a sony vaio laptop....and he CIV IV game for windows complete edition...PLEASE HELP ME...THANK YOU IT ALWAYS GIVES ME AN ERROR WHEN I TRY TO SAVE THE GAME...

 

[ori]

Welcome to CFC

what error does it produce?
what operating system is this?