Internet acting weird.

[Narnia]

We recently upgraded to fiber internet but internet pages started loading slowly. Often times when I go to a new webpage it times out (I'm running chrome) but if I press f5 it loads perfectly and immediately. The most common pages are google, youtube, and all the ad pages on websites (who needs adblock? My weird internet connection blocks them anyways). Gmail's webpage doesn't work right either (but if I access it via outlook I've not noticed a problem). We changed our ISP and our router at the same time. Also, chrome, adblock, my computer's firewalls, and several other things (java, the flash player who's name I forgot, etc) were all upgraded around the same time (I've disabled adblock until I find the problem). Any ideas on how I can even begin to find the problem? Or does anyone happen to know the problem from personal experience. I used cmd to ping google and youtube and it was mostly pretty good (I used -t to ping it almost 1,000 times and all but 4 of them returned very quickly, the 4 that didn't never returned).
PS: Our internet connection is faster than the DSL we had before. Youtube videos almost always load extremely quickly. I downloaded a large file recently and it was around 400-600 Mbps while our DSL was about 8 Mbps. How on earth do webpages still load slowly (but videos load quickly).

The webpages all say the following. The only difference is the different URLs.

Spoiler :

This webpage is not available.
The webpage at https://www.google.com/accounts/ServiceLogin? ... really long series of random characters that make up the URL of my gmail page...might be temporarily down or it may have moved permanently to a new web address.

 

[aimeeandbeatles]

Try doing a traceroute as well.

Also did you setup your router? Look up the brand and the IP and default user/pass. That sometimes helps

 

[Turner]

How on earth do webpages still load slowly (but videos load quickly).

Not all the information you're trying to load is on that webpage. Hosts sell ad space, and those ads could be trying to load from anywhere. There could be scripts on that page that are having a hard time loading/running, and that's independent of your line speed.

 

[Narnia]

Not all the information you're trying to load is on that webpage. Hosts sell ad space, and those ads could be trying to load from anywhere. There could be scripts on that page that are having a hard time loading/running, and that's independent of your line speed.

Then why does this problem exist for google's homepage and Netflix. Neither one uses ads. I can think of other pages that don't have ads but still have this problem

 

[Narnia]

I used the ping test numerous times and my answers would always be way different. Sometimes 1 ping would fail while the rest succeeded, other times they would all get through and still other times they would all fail.I tried pinging Google . com 1,000 times to get a better idea of what was going on and upon looking at the results, I would have periods of ping requests getting through, then 1 would not get in but the next 5 would, then 2 would fail, then 3, and pretty soon it would flatline and every ping would time out. Then the opposite would occur after a minute or so and all the tests would start returning for a few minutes.
The results were:

Spoiler :

Ping statistic for 74.125.53.106:
Packets: Sent = 1000, Recieved = 797, Lost = 203 <20% loss>,
Approximate round trip times in milli-seconds:
Minimum = 14ms, Maximum = 93ms, Average = 18ms

I also used tracert as was suggested. I uploaded the results.

 

[Mise]

You need to call tech support at your ISP. They'll jump you through BS hoops like restarting PC, router, etc, but after all that you should get to speak to someone who knows what a traceroute is, whereupon you can tell him what it says right there.