No Idea where I bought the download...

[bearcat33]

When I try to launch Civ4, a box appears labeled ActiveMark technologies stating that an internet connection is required. Whether I click "Already Connected" or "Connect", I get the same result: "Error connecting to the internet".
There is no problem with my browser, my connection is fine for everything but this game.
I am running an HP model p6710f with Windows 7 64 bit. Integrated graphics using ATI Radeon 4200.

I don't remember where I bought this, probably from the now-defunct Direct2Drive, and it is not appearing in my list of Gamefly games, and Gamefly support is practically nonexistent.

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: p6710f
BIOS: BIOS Date: 01/18/11 07:40:53 Ver: 6.05
Processor: AMD Athlon(tm) II X4 640 Processor (4 CPUs), ~3.0GHz
Memory: 4096MB RAM
Available OS Memory: 3840MB RAM
Page File: 2438MB used, 7156MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

UPDATE: As I suspected, this is definately a Direct2Drive download. They no longer exist, bought out
by the evil GameFly company

 

[Seraiel]

How to disable Active Mark

Found on [URL="http://www.gidf.de]gidf.de[/URL]

 

[bearcat33]

How to disable Active Mark

Found on [URL="http://www.gidf.de]gidf.de[/URL]

How does that help in any way? The page you link to states that disabling ActiveMark will cause such games not to load/launch.

 

[Seraiel]

I first thought ActiveMark was some sort of Malware, that's why I gave you a link on how to remove it.

Seems like it is a company though, and that you're not the only one who has problems.

Google links towards the FAQ of ActiveMark, and, ActiveMark has a support that can be found here.

It basically shows, that you have to invest some work yourself and Google your way to the solution, or, write to the support of ActiveMark, as you bought Civ4 from them?

Posting the details of your system in this forum is not likely to produce help imo. This forum is named "Strategy and Tips" , your question has to do neither with Strategies, nor Tips.

Regards, Sera

 

[pigswill]

Maybe a kindly mod could move the thread to technical support which seems more useful.

 

[r_rolo1]

Moderator Action: Kindly mod moved thread to Tech support