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PLEASE READ: How to report bugs

Discussion in 'Civ4Col - Bug Reports' started by Thunderfall, Sep 28, 2008.

  1. Thunderfall

    Thunderfall Administrator Administrator Moderator

    Joined:
    Oct 25, 2000
    Messages:
    12,173
    Gender:
    Male
    To post a bug report, please do the following:

    1. Check the forums first to see if the bug has already been posted!

    2. Write the bug report in the following way:

    a. Write the title of the bug. (i.e., "Game crashes when the user clicks 'X'".

    b. Write the steps to reproduce the bug. It should look like this:

    1. Load the game.
    2. Choose a single player game.
    3. Select France and press x."


    c. Write what you observed. (i.e., "The game crashes when I was doing....").

    d. What you expected to happen.

    e.) Where possible, PLEASE post a save file along with a description of how to reproduce the bug!

    f.) Provide any other pertinent information.

    To post screenshots, you can either attach them using forum attachments.

    Providing this information makes it much more likely that your bug can be tracked-down and fixed.
     
  2. ChrTh

    ChrTh Happy Yule!

    Joined:
    Oct 13, 2001
    Messages:
    6,255
    Location:
    Piedmont Triad, North Carolina
    Thunderfall:

    Can you do two things?

    1) Emphasize (more) the posting of a save file. No one is doing it, and it's hard to verify what people are seeing without it.
    2) Add a point to subscribe to their thread. A lot of people are posting and then not coming back, probably because they don't get a response in five minutes. This makes troubleshooting attempts take a lot longer, especially if they didn't include a save and someone is asking for one. If they subscribe, they'll get notified to come back. And hopefully they will.

    Thanks
     

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