Start Game.....Blank Screen!!!???? Help!

Teelman

Warlord
Joined
Mar 3, 2005
Messages
115
Hey all,

I decided to try and install civ 5 on my new laptop. Its an dell xps 15 with windows 7. I installed steam and civ 5 without any issues. however, when i load the game it just goes to a blank black screen and the intro video never actually loads. Ive left it alone for over 10 minutes and it changes from the black blank screen. I had previously installed this copy of civ 5 on another computer and i didnt know if that would make a difference. it also auto loaded direct x9 with the steam installation but i wouldnt think that would make a difference. ive uninstalled twice and it still doing the same thing. anyone have any ideas?
 
I am very unfamiliar with windows 7 since i used xp for so long. How in the world do i get into the game files to delete those?
 
Open the explorer (via windows key + e), then click on the hard driver where it's installed (should be C: in most cases).
Then go to C:\Program Files (x86)\Steam\steamapps\common\sid meier's civilization v\ (standard path; might differ depending on your installation) and delete the .wmv files.
In case you have Gods & Kings (the addon) installed, then go to its respective subfolder and delete the .wmv files there too.
 
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