QFE.
I'm in my 40s. I admit, I love digital download products and buy a lot of them (Gamersgate, Matrix Games, Good Old Games, Ageod, Paradox).
But I don't like Steam.
I admit though, I do worry that one day Gamersgate will go belly up & I'll be SOL on the 10 or 12 games I own from there and unable to install them on a new machine. I suppose there are ways I could figure out to burn them from one HD to another, but I'd think there would be problems with that . . . If possible I always prefer to get both a digital copy and a hard copy and find that serial keys are fine.
My understanding is that there simply is not such a thing as a perfect anti-piracy measure and that Steam is already cracked for Civ5 if someone wants to be a pirate.
Perhaps a digital copy presents some additional barriers than a serial key activation system? But once security is cracked by one brilliant criminal, I would think that that opens the door to large segments of the criminally inclined, irrespective of how much more tough the initial protection was?
Given that, it seems to me that the simplest 'solution,' and the one that would offer the most satisfaction to all camps (the Steam Advocates, the Steam Haters, and the Skeptical-Steam Boycotters like myelf) would be one in which Steam was _one_ option for customers, and not the _only_ option. The fact that this could not/would not work reveals the true motives and agenda behind the rise of Steam as a feature of the computer-gaming market: market share. Valve wants to carve out and have exclusivity with their niche, and this simple explanation goes a long way toward explaining many of the incongruities between observed lack of customer support, and touted 'improved' convenience for users.
Companies that lie to us, both implicitly and explicitly, and on top of that, make claims that are questionable (e.g., Steam being 'better' anti-piracy; steam reducing shirnkage from piracy; Steam 'working' offline no problemo) do not IMO deserve our favor, our money, or our patronage.
Until I see clear evidence to the contrary I will not patronize Steam nor any publisher who chooses to make Steam cumpulsory.