*UN*Install Issue (Insult to Injury!)

[g_khan]

Wow, talk about insult to injury... After several in game crashes, I decided to try to un-install and re-install the game. Apparently the Uninstall has either been corrupted by the crashes or has bugs just like the game.

Has anyone else hit this?

How is it that 2K games hasn't posted an admission that either their minimum requirements are not correct (I have an ATI Mobile 7800 w/ 64MB RAM) and they need to raise them, or at least state that they are working to solve the issue.

Like many of the other die hard CIV fans on this web site, I've tried to call 2K games only to be hung up on, I've sent several polite emails to customer support with DXdiags logs. ...and I've got zero response from 2K. It's ok to have bugs in your software and work with your customers to fix them, it is not ok to be silent about those bugs and ignore your customers.

 

[Kindrik]

Hi, I'm not sure if this will help or not but when I was installing the game I got the same error message that's displayed at the bottom of your screen, the "setXX.tmp has encountered a problem" one. I removed INCD (cd burning software my girlfriend had installed) and after that it worked fine. Maybe if you've got similar software installed it could be causing problems??

As I say it may be different for you but it might help! Good luck anyway.

 

[A.J. Caesar]

Yeah, it seems a catastrophic failure !

 

[flub]

Ouch... another nail in this Lemon release. What a shambles.

Lets hope the patch fixes things, although I suspect the patch will need a patch.

 

[g_khan]

I looked for INCD or something similar. I even tried undocking my DVD drive from my laptop. No luck... Thanks for the suggestion though