Win XP SP2 and QuickTime 6.5.1 problems

[zulu9812]

Now this is wierd. There are 5 user accounts on my computer. After installing Service Pack 2 for Windows XP, QuickTime (and Media Player Classic) now only work on one account (my account), but won't function at all on the other 4 (all user accounts have administrator privileges). Media Player Classic will start up abd then immediately shut down again, whilst QuickTime won't open whatsoever.

 

[kcwong]

Anything in your event viewer (Application node)?

 

[zulu9812]

I've no idea what that is, sorry

 

[Thrawn]

Uninstall SP2 and see if they work. Cos they probably will.

Or turn the XP firewall off and then see if they work.

 

[Jeratain]

Solution:
1. Uninstall Quicktime altogether.
2. Install Quicktime Alternative.

You should do that even if you don't have XP.

EDIT: Oh wait, I see you're running Media Player Classic - maybe you do have it installed. Good for you! Hmm.. have you tried a complete uninstall and reinstall of the software?

 

[kcwong]

I've no idea what that is, sorry

Start | Settings | Control Panel | Administrative Tools (use an admin account) | Event Viewer.

Once the viewer is launched, choose the Application node. Any application crashes that Windows detected got logged here. There could be a ton of logs here already... so right-click on Application node and select Clear All Events.

Then try to reproduce the error and check the log again.

It might contain information that helps solve the case.