Windows vista installation problem.

phaeton426

Chieftain
Joined
Oct 25, 2002
Messages
20
Location
detroit michigan
An error [-5004 : 0x80070002] has occured while running the setup.

Please make sure you have finished any previous setup and closed other applications.

This is the error when I try to install civ 4 on my laptop with vista. It is a brand new laptop. I have installed the latest version of directx and can't get it to work.

Please somebody help me. I couldn't run this game on my desktop and nobody could help me, and now I am preparing to forever abandon firaxis games despite my love for the civilization games.
 

phaeton426

Chieftain
Joined
Oct 25, 2002
Messages
20
Location
detroit michigan
Your my personal hero. Aside from resetting my graphics to 8 bit, it went well.

Now I have to load BTS, FFH 2, and patch.

Wish me luck!

Thanks, I've had so many problems running civ on my systems, I was losing hope.
 

civsamurai

Chieftain
Joined
Apr 24, 2009
Messages
7
hey ori i think i got the same problem, i created a new folder and named it installshield but i still got the same problem
 

96 Buff

Chieftain
Joined
Nov 24, 2007
Messages
6
if that fails rename \program files\common files\Installshield to aynthing else and try running the install again...

THis worked for me. I found the InstallShield folder, renamed it InstallShieldOld and then reran CivIV install and it worked. Thanks!
 
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