Windows vista installation problem.

[phaeton426]

An error [-5004 : 0x80070002] has occured while running the setup.

Please make sure you have finished any previous setup and closed other applications.

This is the error when I try to install civ 4 on my laptop with vista. It is a brand new laptop. I have installed the latest version of directx and can't get it to work.

Please somebody help me. I couldn't run this game on my desktop and nobody could help me, and now I am preparing to forever abandon firaxis games despite my love for the civilization games.

 

[ori]

try installing it from add/remove programs
if that fails rename \program files\common files\Installshield to aynthing else and try running the install again...

 

[phaeton426]

Your my personal hero. Aside from resetting my graphics to 8 bit, it went well.

Now I have to load BTS, FFH 2, and patch.

Wish me luck!

Thanks, I've had so many problems running civ on my systems, I was losing hope.

 

[civsamurai]

hey ori i think i got the same problem, i created a new folder and named it installshield but i still got the same problem

 

[96 Buff]

if that fails rename \program files\common files\Installshield to aynthing else and try running the install again...

THis worked for me. I found the InstallShield folder, renamed it InstallShieldOld and then reran CivIV install and it worked. Thanks!